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22.2 Grievances shall be processed in the following manner: <br /> (1) Any employee who believes that he /she has a <br /> grievance may discuss his /her complaint with such <br /> management official in the department in which <br /> he /she works as the department head may designate. <br /> If the issue is not resolved within the department, <br /> or if the employee elects to submit his /her <br /> grievance directly to the Association, the <br /> procedures hereinafter specified may be invoked. <br /> (2) Any employee or any official of the Association may <br /> notify the Personnel Officer in writing that a <br /> grievance exists, stating the particulars of the <br /> grievance, citing the specific section of this <br /> Memorandum of Understanding he /she believes to have <br /> been violated, and, if possible, the nature of the <br /> determination desired. The Personnel Officer shall <br /> have fourteen (14) days in which to investigate the <br /> issues, meet with the complainant and attempt to <br /> reach a satisfactory resolution of the problem. No <br /> grievance may be processed under paragraphs (3) and <br /> (4) below which has not first been filed and <br /> investigated in accordance with this paragraph (2). <br /> (3) Any grievance which has not been resolved by the <br /> procedures hereinabove set forth may be referred to <br /> the City Manager by the complainant or by the <br /> Personnel Officer. Such referral shall be in <br /> writing, detailing the specific issues involved in <br /> the referral, citing the specific section of the <br /> Memorandum of Understanding he /she believes <br /> violated, together with a statement of the <br /> resolution desired. The City Manager shall <br /> designate a personal representative who shall not <br /> be the Personnel Officer to investigate the merits <br /> of the complaint, to meet with the complainant and, <br /> if the complainant is not the Association, to meet <br /> also with the officials of the Association, and <br /> attempt to settle the grievance. <br /> (4) If the parties are unable to reach a mutually <br /> satisfactory accord on any grievance which arises <br /> and is presented during the term of this Memorandum <br /> of Understanding, such grievance shall be submitted <br /> to an Adjustment Board comprised of two persons <br /> appointed by the Association and two persons <br /> appointed by the City Manager. Majority decisions <br /> of Adjustment Boards on matters properly before <br /> them shall be final and binding on the parties <br /> hereto to the extent permitted by the ordinance and <br /> resolutions of the City. <br /> Memorandum of Understanding <br /> Page 24 <br />