PLEASANTON GARBAGE FRANCHISE AGREEMENT 2018

City of Pleasanton Article 5.Collection Services Franchise Agreement with Pleasanton Garbage Service 846 ARTICLE 5. COLLECTION SERVICES 847 5.1 General 848 The work to be done by Contractor pursuant to this Agreement shall include the furnishing of all labor, 849 supervision, equipment, materials, supplies, and all other items necessary to perform the services 850 required by this Agreement. The enumeration and specification of requirements for particular items of 851 labor or equipment shall not relieve Contractor of the duty to furnish all others, whether enumerated 852 elsewhere in the Agreement or not. 853 The work to be done by Contractor pursuant to this Agreement shall be accomplished in a thorough and 854 professional manner so that the residents and businesses within the City are provided reliable,courteous, 855 and high-quality service at all times. The enumeration and specification of requirements for particular 856 aspects of service quality shall not relieve Contractor of the duty of accomplishing all other aspects, 857 whether they are enumerated elsewhere in the Agreement or not. 858 Contractor acknowledges that the City is committed to Diverting materials from Disposal through the 859 implementation of source reduction, reuse, Diversion programs and that the City may at some time in the 860 future implement, in accordance with Section 4.3, new programs that may impact the overall quantity or 861 composition of Solid Waste, Recyclable Materials, and Organic Materials to be Collected by Contractor. 862 3.2 Solid Waste Collection Services 863 5.2.1 Single-Family Solid Waste Collection Service 864 Contractor shall Collect Solid Waste placed in Contractor-provided Carts once per week from Single-Family 865 Premises. Contractor shall provide each Customer with a 35- or 96-gallon Cart (or similar sizes approved 866 by the City)as requested by the Customer. For Single-Family Premises,Contractor shall Collect Carts from 867 the Curbside (or at other designated locations for townhomes, condominiums, or attached Single-Family 868 Premises) unless the Occupant is physically unable to place the Container Curbside. In such case, 869 Contractor shall Collect Carts from an alternative service location (such as the side yard or back yard) at 870 no additional fee. Customers that are physically capable of moving Carts Curbside may choose to 871 subscribe to side yard or back yard service and Contractor shall Collect Carts from the alternative service 872 location and may charge the Customer for the extra service in accordance with the City-approved Rate on 873 the Rate Schedule in Exhibit G. 874 Contractor shall replace Solid Waste Carts that have been stolen or damaged at no cost to the Customer 875 not more than once per year. 876 5.2.2 Single-Family On-Call Bulky Item and Clean-Up Service 877 A. General Requirements. Contractor shall provide each Single-Family Customer with three(3)on-call 878 Curbside(or at other designated location for townhomes,condominiums,or attached Single-Family 879 Premises) clean-up services per year at the Customer's request at no charge. The Contractor shall 880 promote, manage, staff, and operate the on-call clean-up services. City of Pleasanton Page 29 March 8, 2018