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City of Pleasanton Article 5. Collection Services <br />Franchise Agreement with Pleasanton Garbage Service <br />922 Reuse Vendor(s) may include clothing, toys, house wares, linens, wood furniture, tables, chairs, <br />923 working computers, undamaged monitors, cell phones, books, working small Appliances, working <br />924 VCRs and working stereos. Materials that are not desired by the Reuse Vendor(s) shall be <br />925 Transported by Contractor to the Approved Disposal Site,Approved Recyclable Materials Processing <br />926 Site, or Approved Organic Materials Processing Site. <br />927 F. Handling Major Appliances. Major Appliances shall be reused, Recycled,or Disposed by Contractor <br />928 in accordance with requirements of Applicable Law. <br />929 5.2.3 Multi-Family Solid Waste Collection Service <br />930 Contractor shall Collect Solid Waste from Multi-Family Premises as frequently as scheduled by the <br />931 Customer,up to six(6)times per week but not less than once per week.Contractor shall offer Multi-Family <br />932 Premises the option of subscribing to Cart,Bin,Drop Box,or Compactor service. Contractor shall Collect <br />933 Solid Waste from Containers at a location selected by the Customer and approved by the City. <br />934 Contractor shall open and close gates,push and/or pull Containers,lock and unlock Containers,or perform <br />935 other services as reasonably necessary to access and empty the Containers and shall not charge <br />936 Customers an additional fees for such services. <br />937 5.2.4 Multi-Family On-Call Bulky Item and Clean-Up Service <br />938 Contractor shall provide Multi-Family Customers with up to three (3) on-call clean-up services per year, <br />939 plus one (1) additional on-call clean-up event per every ten (10) dwelling units, per complex at no <br />940 additional cost. This service shall be provided in the same manner as that described for Single-Family <br />941 Customers in Section 5.2.2 with the following exceptions: <br />942 A. The Multi-Family Customer or property manager shall arrange the service with the Contractor. <br />943 Tenants of the Multi-Family Premises may not arrange the service. Service shall not be provided to <br />944 individual Residential units but to the Multi-Family complex. <br />945 B. Contractor shall provide clean-up services Monday through Friday except on Holidays. The <br />946 Contractor shall provide the service to the Customer within seven (7) Business Days of the <br />947 Customer's request on a day agreed to by the Customer and Contractor. Contractor may provide <br />948 additional on-call clean-up service for a Customer beyond three(3) per year, and in such case shall <br />949 be entitled to charge the Customer for such service at the City-approved Rate on the Rate Schedule <br />950 in Exhibit G. <br />951 C. During each on-call clean-up event, the Multi-Family Customer may Deliver Curbside, and <br />952 Contractor shall accept for Collection: up to five (5) cubic yards of Bulky Items, Solid Waste, <br />953 Recyclable Materials, and/or Yard Trimmings. For purposes of this service a couch and a <br />954 combination box springs and mattress shall each equal 3 cubic yards. Contractor shall arrange the <br />955 dates of delivery and pick-up of the Bin with the Customer or property manager and shall pick-up <br />956 the Bin within seven (7) calendar days of the original date of delivery. <br />957 D. Appliances shall be Collected as part of the service only if the Customer or property manager pays <br />958 an additional fee at the City-approved Rate on the Rate Schedule in Exhibit G. <br />City of Pleasanton Page 31 March 8, 2018