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• CARE (California Alternate Rates for Energy): The CARE program provides a 20 percent discount on monthly bills for qualified low- or fixed-income households and housing facilities. Qualifications are based on the number of people living in the home and total annual household income. • FERA (Family Electric Rate Assistance): Family Electric Rate Assistance is PG&E's rate reduction program for large households of three or more people with low- to middle- income. Qualifications are based on household income guidelines. • Energy Partners Program: The Energy Partners Program provides qualified low-income customers free weatherization measures and energy-efficient appliances to reduce gas and electricity usage. • Medical Baseline Allowance: Residential customers can get additional quantities of energy at the lowest (baseline) price. To qualify for Medical Baseline, a California -licensed physician must certify that a full-time resident in the home has a serious medical condition such being dependent on life-support equipment while at home. • Relief for Energy Assistance through Community Help (REACH): This is a one-time energy -assistance program sponsored by PG&E and administered through the Salvation Army from 170 offices in Northern and Central California. Those who have experienced an uncontrollable or unforeseen hardship may receive an energy grant of up to $300. Generally, recipients can receive REACH assistance only once within a 12 -month period, but exceptions can be made for seniors, the physically challenged, and the terminally ill. State Energy Resources California Department of Community Services & Development Programs Low - Income Weatherization Program (LIWP): California's Low -Income Weatherization Program (LIWP) provides low-income households with solar photovoltaic (PV) systems and energy efficiency upgrades at no cost to residents. LIWP is the only program of its kind in California that focuses exclusively on serving low-income households with solar PV and energy efficiency upgrades at no cost. The program reduces greenhouse gas emissions and household energy costs by saving energy and generating clean renewable power. LIWP currently operates three program components: Multi -Family, Community Solar, and Farmworker Housing. According to CDS's Nov. 2020 Low -Income Weatherization Program Impact Report, LIWP has received $212 million from the Greenhouse Gas Reduction Fund since 2014. Note: The multi -family energy efficiency and renewables program component is estimated to end in June 2022. California Public Utilities Commission Energy Savings Assistance Program (ESA): ESA provides no -cost weatherization services to low-income households who meet the CARE income guidelines. Services provided include attic insulation, energy efficient refrigerators, energy efficient furnaces, weatherstripping, caulking, low -flow showerheads, water heater blankets, and door and building envelope repairs which reduce air infiltration. Federal Energy Resources Federal Housing Administration Energy Efficient Mortgage Program (EEM): This program helps families save money on their utility bills by enabling them to finance energy Housing Resources City of Pleasanton I G-9