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City of Pleasanton Article 5. Collection Services Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 32 June 7, 2022March 8, 2018 Reuse Vendor(s) may include clothing, toys, house wares, linens, wood furniture, tables, chairs, 1012 working computers, undamaged monitors, cell phones, books, working small Appliances, working 1013 VCRs and working stereos. Materials that are not desired by the Reuse Vendor(s) shall be 1014 Transported by Contractor to the Approved Disposal Site, Approved Recyclable Materials Processing 1015 Site, or Approved Organic Materials Processing Site. 1016 F. Handling Major Appliances. Major Appliances shall be reused, Recycled, or Disposed by Contractor 1017 in accordance with requirements of Applicable Law. 1018 5.2.3 Multi-Family Solid Waste Collection Service 1019 Contractor shall Collect Solid Waste from Multi-Family Premises as frequently as scheduled by the 1020 Customer, up to six (6) times per week but not less than once per week. Contractor shall offer Multi-Family 1021 Premises the option of subscribing to Cart, Bin, Drop Box, or Compactor service. Contractor shall Collect 1022 Solid Waste from Containers at a location selected by the Customer and approved by the City. 1023 Contractor shall open and close gates, push and/or pull Containers, lock and unlock Containers, or perform 1024 other services as reasonably necessary to access and empty the Containers and shall not charge 1025 Customers an additional fees for such services. 1026 5.2.4 Multi-Family On-Call Bulky Item and Clean-Up Service 1027 Contractor shall provide Multi-Family Customers with up to three (3) on-call clean-up services per year, 1028 plus one (1) additional on-call clean-up event per every ten (10) dwelling units, per complex at no 1029 additional cost. This service shall be provided in the same manner as that described for Single-Family 1030 Customers in Section 5.2.2 with the following exceptions: 1031 A. The Multi-Family Customer or property manager shall arrange the service with the Contractor. 1032 Tenants of the Multi-Family Premises may not arrange the service. Service shall not be provided to 1033 individual Residential units but to the Multi-Family complex. 1034 B. Contractor shall provide clean-up services Monday through Friday except on Holidays. The 1035 Contractor shall provide the service to the Customer within seven (7) Business Days of the 1036 Customer’s request on a day agreed to by the Customer and Contractor. Contractor may provide 1037 additional on-call clean-up service for a Customer beyond three (3) per year, and in such case shall 1038 be entitled to charge the Customer for such service at the City-approved Rate on the Rate Schedule 1039 in Exhibit G. 1040 C. During each on-call clean-up event, the Multi-Family Customer may Deliver Curbside, and 1041 Contractor shall accept for Collection: up to five (5) cubic yards of Bulky Items, Solid Waste, 1042 Recyclable Materials, and/or Yard Trimmings. For purposes of this service a couch and a 1043 combination box springs and mattress shall each equal 3 cubic yards. Contractor shall arrange the 1044 dates of delivery and pick-up of the Bin with the Customer or property manager and shall pick-up 1045 the Bin within seven (7) calendar days of the original date of delivery. 1046 D. Appliances shall be Collected as part of the service only if the Customer or property manager pays 1047 an additional fee at the City-approved Rate on the Rate Schedule in Exhibit G. 1048