PLEASANTON GARBAGE FRANCHISE AGREEMENT 2022

City of Pleasanton Article 5. Collection Services Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 34 June 7, 2022 (10) to fifty (50) cubic yards. Contractor shall offer Customers the option to purchase or 1137 lease Compactors through Contractor or an outside vendor. 1138 C. Container Replacement. Contractor shall replace Recyclable Materials Containers that have been 1139 stolen or damaged, at no cost to the Multi-Family and Commercial Premises, not more than once 1140 per year. Additional replacements shall be charged to the Customer at the City-approved Rate on 1141 the Rate schedule in Exhibit G. 1142 D. Posters, Signage, and Other Education Materials. Pursuant to the public education plan in Exhibit 1143 B, Contractor shall instruct (as part of the education program) Multi-Family and Commercial 1144 Premises Customers and/or their property managers as to any necessary preparation, separation, 1145 and placement of Recyclable Materials and shall provide the property manager with the following 1146 materials to facilitate Customer and tenant education: 1147 1. Educational Recycling posters for strategic placement on the Premises. For Multi-Family 1148 Premises, Contractor shall make the posters available for use in areas frequented by 1149 tenants (such as in mail rooms, laundry rooms, offices, etc.). For Commercial Premises, 1150 the Contractor shall make the posters available for use in areas frequented by employees. 1151 2. Recycling signs at the Recyclable Materials Container locations that clearly indicate the 1152 types of Recyclables that are accepted and those that are not. 1153 3. “Move-In Kits” for tenants of Multi-Family units as described in Exhibit B. 1154 4. “How To” Brochures as described in Exhibit B. 1155 5. Pursuant to Section 6.3.2.J and Section 6.3.3.G, Contractor shall report its public 1156 education efforts to the City on a monthly and quarterly basis. 1157 E. Notification of Improper Setout. Contractor shall notify Customers and their property managers (if 1158 applicable) who fail, or whose residents or employees fail, to follow Recycling instructions provided 1159 by Contractor in accordance with Section 5.14.8 and Section 5.24. In cases of extreme or repeated 1160 failure to comply with the instructions, Contractor may decline to Collect the Recyclable Materials 1161 but must notify the Customer of the reason and what steps must be taken by Customer to 1162 recommence service. 1163 5.4 Organic Materials Collection Services 1164 5.4.1 Single-Family Organics Collection Service 1165 A. General. Contractor shall Collect Organic Materials (including Food Scraps) from each Single-Family 1166 Customer Curbside once each week on the regularly scheduled Solid Waste Collection day. Organic 1167 Materials shall be Collected and Transported to the Approved Organic Materials Processing Site for 1168 the purposes of Organic Materials Processing. Contractor shall instruct Customers as to the types 1169 of Organic Materials accepted for Collection (and those prohibited); any necessary preparation of 1170 Yard Trimmings (such as the cutting of large items), and Food Scraps; and the appropriate use and 1171 placement of Carts designated for Organic Materials Collection. Contractor shall notify Customers 1172 who fail to follow these instructions in accordance with Section 5.14.8. In cases of extreme or 1173