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ATTACHMENT 5 THE CITY OE PLEASANTON. Pleasanton Water Rates/Public Hearing Notice Frequently Asked Questions Q: Why do Pleasanton's water rates need to be increased so much? A: The City of Pleasanton is committed to providing safe, reliable drinking water and this increase will ensure that funds are in place to manage a variety of water supply and quality issues.The primary purpose of the immediate rate adjustment is to fund near-term projects that will allow for the delivery of additional water from Zone 7 to reduce reliance on Pleasanton's groundwater wells while a longer-term solution to PFAS is developed and implemented. Q: Why doesn't the City wait to increase water rates until a PFAS solution is selected? A: The proposed rate increases will fund near-term projects, allow for several maintenance and repair projects, and replenish the Water Enterprise reserve funds.The many years with no, or minimal, rate adjustments have caught up with the Water Enterprise fund and now require more significant increases. While a portion of the revenue generated from the proposed rate increases is earmarked to begin the design of a long-term PFAS solution, most of the revenue is slated for current projects, not the long-term PFAS solution. Following the selection of a long-term PFAS solution this fall and the completion of the Water System Master Plan later this year, the City will begin work on another water rate study that will focus on these future and long-term projects. Q: How do I find current rates? A: Current rates can be found on the City's website. You can also find an example of a current single-family residential bill and a single-family residential bill with the proposed rate changes on the City's New Proposed Water Rates webpage.You can use the City's Water Bill Calculator to view examples of what your bill will be if the proposed rates are approved. Q: How much will my bill go up? A: The bimonthly (every two months/billing cycle) increases for the average single-family residence using 10 ccf per month (20 ccf per two-month billing cycle) can expect to see a $33 increase in the first year, a $25 increase the second year, and a $17 increase the third year of the proposed rate increases. Use the City's Water Bill Calculator to see how your bill will be affected if the proposed rate increases are approved. There are several components to the water rates on your current utility bill, including usage- based charges for both Zone 7 Water Agency and Pleasanton, in addition to a fixed meter charge. The proposed rates will include usage-based fees for both Zone 7 Water Agency and Page 1 1