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Christina Casha From: Ellen Holmgren Sent: Tuesday, November 7, 2023 9:41 AM To: DeJauna J. Cc: Pleasanton City Clerk; Norm Dorais; Tamara Baptista Subject: RE: Strong Opposition to Proposed Water Rate Increases Dear DeJauna J., Thank you for your email to the Mayor and City Council. This email acknowledges receipt of your message. If this comment relates to an item on the current City Council agenda and you would like to submit written public comment, please visit https://forms.cityofpleasantonca.gov/f/writtenpubliccomment. Please note that the public comment link will close at 12 p.m. on the Council meeting date, and no comments will be accepted after that time. Thank you for your interest in the City of Pleasanton. Regards, Ellen Holmgren, Administrative Assistant City of Pleasanton From: DeJauna J. < Sent: Monday, November 6, 2023 8:32 PM To: Mayor and City Council<citycounciI@cityofplea santonca.gov> Subject: Strong Opposition to Proposed Water Rate Increases ***[EXTERNAL]This message comes from an external organization.Exercise caution when opening attachments or clicking links,especially from unknown senders.*** Dear Pleasanton City Council, I hope this message finds you well. I am writing as a concerned resident of Ruby Hill, and I am strongly opposed to the proposed substantial increases to the city's water rates that are scheduled for discussion at the upcoming City Council meeting on November 7th, 2023.As a homeowner with a larger lot size, exceeding 1 acre, an 8000 sqft home, and a family of seven, I am deeply impacted by these proposed changes. When my family and I moved into our home in 2019,we were informed that our property was classified as a high water user due to its size and prior family's needs. In response, we have taken significant measures to conserve water, including installing water-reducing fixtures, a smart irrigation system, and a smart water monitor to detect leaks. Despite our best efforts, maintaining our grass, which is a requirement within our community, necessitates a certain level of water usage. The proposed rate increases would place an undue burden on families like mine who are already striving to use water responsibly.The additional financial strain resulting from these hikes would be both unjust and unsustainable for residents in larger properties. Given the extensive measures my family has taken to reduce water consumption, it is disheartening to face the prospect of significantly higher bills. I urge you to reconsider this proposal and explore alternative solutions to address the city's water needs. Punishing 1