CITY COUNCIL AGENDA PACKET - Laserfiche WebLink

Page 3 of 4 • Online: Pay online with one of the City’s two customer service web portals: Citizen Self- service or Smart Energy Water Systems (SEW) • Online: Use online bill pay • By Mail: Mail payments • Drop Box: Drop off payments in one of the City’s two drop boxes • Auto payment: Call the Public Works Customer Service Center to set up auto-pay. EQUITY AND SUSTAINABILITY Staff followed the City Procurement Policy as this item is a routine administrative matter of City business. OUTREACH No outreach was conducted, as this item is an administrative matter of City business. STRATEGIC PLAN ALIGNMENT Approval of this action advances the Citywide ONE Pleasanton strategic plan goal of Optimizing Our Organization, Strategy 2 - Procure and integrate critical software platforms across departments for efficient and effective use by City staff and the public. FISCAL IMPACT The proposed cost estimates are based on current historical trends plus annual increases, as there may be a shift of customers using the other traditional payment methods transitioning to the more convenient payment services that SEW offers. Below are the annual proposed estimates over the five-year term: FY 2024/25 FY 2025/26 FY 2026/27 FY 2027/28 Annual Est. $250,000 $262,500 $275,625 $289,406 The third through fifth years (FY2025/26 – FY2027/28) reflect a five percent increase from the prior year, allowing for some customers to transition over to the SEW payment services. Staff will monitor the fees and will bring this back to the City Council to adjust the annual amounts if needed. The total cost of the proposed first amendment is $1,077,531 over a four-year term. There are no additional costs to the City associated with this proposal since the bank fees currently paid to JPMC are proposed to be paid to SEW. There are projected savings of $69,000 annually. Funding is already budgeted each fiscal year in the Business Services Division (42040603- 433167) account.  Page 196 of 270