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PAGE 88EASTERN ALAMEDA COUNTY HUMAN SERVICES NEEDS ASSESSMENT <br />Appendix 2. Peer Review Report <br />Research in Bay Area counties with similar characteristics to the Tri-Valley was conducted to examine the role <br />of nonprofits and community-based organizations in providing human services and to see which centralized <br />service centers might be a model for a service hub, if further research supports this strategy. The table below <br />indicates which of the selected counties work with nonprofits and community-based organizations to provide <br />human services to residents. <br />COUNTY <br />MAIN ENTITY FACILITATING <br />SERVICE PROVISION HAS AN ONLINE SERVICE CENTER <br />San Mateo Nonprofits and community-based <br />organizations provide a large portion of <br />health and human services. <br />SMC Connect provides service navigation <br />for government assistance, children, teens, <br />family, emergency, and reporting. <br />Solano Nonprofits provide culturally competent <br />mental and behavioral health services. <br />Community shelters are the main resource <br />for navigating services for the unhoused. <br />Centralized for housing resources for people <br />who are unhoused: Resource Connect Solano. <br />Housing First Solano facilitates multi-agency <br />cooperation and coordination to overcome <br />challenges faced by those who are unhoused. <br />Marin County and city departments and divisions West Marin Multi-Services Center provides <br />resource navigation, public assistance <br />benefits, food assistance, and behavioral <br />health services. <br />Santa Clara County and city departments and divisions <br />Contra Costa County and city departments and divisions <br />This research indicates San Mateo as the best county upon which to model Tri-Valley nonprofit and city <br />relationships. The majority of human and health services provided by San Mateo County are delivered by <br />local nonprofits and community-based organizations, although some are provided through city and county <br />departments. Services meet needs related to children, teens, and families, emergency, and reporting, and each <br />issue area consists of both county and nonprofit services. The county’s Human Services website directs users <br />to SMC-Connect, its centralized service navigation site where residents can find services fitting their needs. The <br />site allows users to filter based on organization type and Zip Code. Each organization lists a name and contact <br />information, brief description, and services provided. <br />Similar to San Mateo, Solano County works with nonprofits and community-based organizations to provide <br />human and health services to residents. Service provision in Solano County includes abuse prevention, <br />access, basic needs, crisis, cultural, housing, and support and advocacy services. Although the county does <br />not have a dedicated centralized service hub, the department webpage provides information on government- <br />and nonprofit-provided services. For example, for navigating housing-related services, the Solano County <br />Department of Health and Social Services directs residents to community shelters that provide service <br />navigation for people who are unhoused (see table above). <br />Although Marin’s human and health services are provided through city and county departments and divisions, <br />the West Marin Multi-Services Center could also be a model for the Tri-Valley. The center is operated and <br />supported by the County of Marin Department of Health and Human Services and, although this center is a <br />physical one, it provides services such as resource navigation, public assistance benefits, food assistance, and <br />behavioral health. The resource navigation documents on its website are in English and Spanish. <br />Page 146 of 554