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PAGE 20 <br />differences within each were anticipated. As data <br />collection and analysis progressed, however, it was <br />found that issues were largely cross-cutting. For <br />example, participants from all three cities identified <br />concerns about housing, health and mental health <br />services, substance use, transportation, and more. <br />Additionally, youth from each city identified similar <br />and overlapping themes. Further, participants <br />proposed more regional recommendations. <br />Nonetheless, there are some distinctions between the <br />three cities, and many human services are funded or <br />implemented within cities. Thus, the primary findings <br />are organized by cross-cutting themes driven by the <br />data. To add context and nuances, these findings are <br />supplemented with city-specific data from census <br />data and other published reports, where possible. <br />NONPROFIT FOCUS GROUPS <br />Focus groups with nonprofits were conducted to <br />more fully explore the emerging themes from the <br />landscape scan interviews. Steering Committee and <br />JSI Project Team members circulate a Google form <br />to indicate interest in and availability in the focus <br />groups. A total of 43 respondents, including nonprofit <br />and city government organizations members, <br />completed the form. <br />Because nonprofit executives and leaders have <br />insights that are qualitatively different from those <br />who work in more client-facing roles, the two <br />sessions were separated into direct service staff <br />and executives. This accounted for power dynamics <br />and created an environment of peers in each case. <br />Both focus groups were conducted over Zoom and <br />recorded so that the JSI Project Team could code and <br />analyze generated transcripts. Three JSI Project Team <br />members were in attendance. Two co-facilitated and <br />the third took notes to ensure the recordings were <br />captured and provide technical assistance necessary <br />to support participation. <br />The JSI Project Team drafted a different facilitation <br />guide for each nonprofit focus group. Input and <br />feedback were solicited from Steering Committee <br />members so that questions were relevant and <br />aligned with the objectives of the focus groups. <br />These objectives included learning more about <br />the experiences of nonprofit staff in Tri-Valley, <br />including organizational needs and partnerships <br />and understanding the human services strengths, <br />challenges, and opportunities, and recommendations <br />to improve them. <br />The first nonprofit focus group was held with 11 <br />direct service staff on March 16, 2023. The nonprofit <br />focus group for executives was conducted on March <br />22, 2023 with 17 individuals. Unlike the direct service <br />staff group, this session included both Steering <br />Committee members and other nonprofit executive <br />staff. Findings from these focus groups informed <br />organizational-level challenges and opportunity areas <br />and the development of recommendations. <br />COMMUNITY FOCUS GROUPS <br />Just as the Steering Committee was involved in the <br />co-design of nonprofit focus groups, EAPAC members <br />were integral to the design and implementation <br />of community focus groups. Members spent a <br />considerable amount of time inside and outside <br />scheduled meetings providing feedback on interview <br />guides and recruitment materials and spreading the <br />word on social media and in-person. <br />Recruitment. EAPAC and JSI Project Team members <br />created several physical and electronic copies of <br />fliers that could be circulated on social media and <br />in-person. Fliers included basic information about <br />the Needs Assessment and a QR code that linked to <br />a separate community member focus group interest <br />form. In addition to inquiring about city of residence/ <br />occupation, preferred modality (e.g., online or in <br />person), and available dates, a set of preliminary <br />demographics questions was included. While all <br />participants who completed the form were invited <br />to participate in their top-choice focus group, the <br />demographic questions allowed the JSI Project Team <br />members to assess who had been made aware of and <br />expressed interest in participating in focus groups <br />so that recruitment and outreach efforts could be <br />altered if needed. The form also included a question <br />on what services, if any, a participant had or was <br />currently receiving. <br />Structure. While the nonprofit focus groups were <br />separated along direct service provision/executive <br />leadership roles to control for power, a different set <br />of circumstances influenced the structuring of focus <br />groups with community members. For one, there had <br />been strong interest from the Joint Human Service <br />Commission and Steering Committee members to <br />EASTERN ALAMEDA COUNTY HUMAN SERVICES NEEDS ASSESSMENTSS Page 78 of 554