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PAGE 22 <br />engaging individuals from these communities with <br />the remaining time and lack of existing infrastructure <br />could risk tokenizing their experiences and create <br />further mistrust. As an alternative, an effort was <br />made to better understand the lived experiences of <br />non-English speaking communities through interviews <br />with the nonprofit providers that serve them. It is an <br />imperfect approach, as discussed, but determined to <br />have the lowest risk of harm. This experience <br />illuminated the need to establish relationships <br />with non-English speaking residents of the Tri-Valley, <br />which subsequently informed an Approach <br />Recommendation. <br />TABLING EVENTS AND INTERCEPT INTERVIEWS <br />Another follow-up from the initial review of focus <br />group themes with the Steering Committee was the <br />need to more thoroughly engage Spanish speakers <br />and older adults. In an effort to bring the Needs <br />Assessment process closer to these communities, a <br />series of intercept interviews was conducted at the <br />main Axis Health Center in Pleasanton, the Livermore <br />Senior Center, and the La Salud family health fair in <br />Livermore. Intercept interviews were conducted by <br />approaching patients and residents, offering a brief <br />explanation of the Needs Assessment, and asking <br />three short questions. <br />Finally, the JSI Project Team conducted a series of <br />tabling events at popular community functions such <br />as the Dublin St. Patrick’s Day festival and the Día <br />de Los Muertos event hosted by La Familia. The JSI <br />Project Team also attended a webinar hosted by <br />the Tri-Valley NonProfit Alliance titled “Race, Power <br />and Poverty: Understanding How These Factors <br />Impact Socio-Economic Status in the Tri-Valley.” <br />The purpose of attending these events was to build <br />an understanding of the Tri-Valley and the various <br />communities within it. These events were also an <br />opportunity to inform the community of the Needs <br />Assessment and opportunities to participate. <br />VII. FINDINGS <br />STRENGTHSiv <br />Community cohesion <br />Diversity <br />Health care and mental health services <br />Nonprofits and support services <br />Recreation <br />Schools and educational excellence <br />This section presents results from the quantitative <br />secondary data analysis and primary qualitative data <br />collection activities. [For more information on how <br />data were collected and analyzed, see the Methods <br />section.] Table 6 outlines the strengths and the <br />community and organizational level challenges and <br />opportunity areas. The findings are complete with <br />hyperlinks for convenient navigation to detailed <br />subsections of the report. <br />Table 6. Strengths, Challenges, and Opportunities <br />iv Organized alphabetically. <br />v Organized by challenges mentioned most frequently, followed by youth-specific findings. <br />vi Organized by challenges mentioned most frequently. <br />COMMUNITY LEVEL CHALLENGES/ <br />OPPORTUNITY AREASv <br />Housing <br />Health care <br />Mental health <br />Service provision, awareness, and navigation <br />Linguistic/cultural responsiveness <br />Substance use <br />Safety <br />Transportation <br />Youth <br />ORGANIZATIONAL LEVEL CHALLENGES/ <br />OPPORTUNITY AREASvi <br />Service awareness and duplication <br />Workforce <br />Perception of need and funding <br />Emergency preparation <br />Racial/linguistic/cultural responsiveness <br />EASTERN ALAMEDA COUNTY HUMAN SERVICES NEEDS ASSESSMENTSS Page 80 of 554