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Personnel Investigations <br />•Unfounded - The conduct alleged did not occur <br />•Not sustained – Not enough evidence to determine if a policy <br />violation occurred <br />•Sustained - The conduct did occur and resulted in a policy <br />violation <br />•Exonerated – The conduct occurred and was proper and <br />within policy <br />Personnel Investigations <br />•All Sustained complaints have been internally generated <br />•Most frequently sustained violation was unsafe driving <br />•All field personnel attended driver training in September and October 2024 <br />Personnel Complaints <br />2020 2021 2022 2023 2024* <br />Internal 3 8 5 2 5 <br />Citizen 5 3 4 6 6 <br />Total 8 11 9 8 11 <br />Sustained 1 642 3** <br />*January - September **Not all investigations have been completed <br />Page 98 of 126