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ROUTEWARE
City of Pleasanton
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ROUTEWARE
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Last modified
4/7/2026 10:26:41 AM
Creation date
12/18/2024 11:59:51 AM
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CONTRACTS
Description Type
Professional Services
Contract Type
New
NAME
ROUTEWARE
Contract Record Series
704-05
Munis Contract #
2025385
Contract Expiration
6/30/2026
NOTES
SOFTWARE SUPPORT
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Page 8 of 10 REV. 06/15/2024 <br />Additionally, a Recipient may disclose Discloser’s Confidential Information to the extent that a court or other <br />governmental body orders such Confidential Information disclosed by the Recipient, provided that the Recipient <br />promptly notifies the Discloser of such order and provides the Discloser with notice and opportunity to contest <br />it, if possible. These obligations shall survive the termination of this Agreement for a period of five (5) years, <br />except with respect to any source code, which will remain protected until it is no longer Confidential <br />Information. This section does not intend to grant a Recipient any ownership interest or license or right to any <br />intellectual property rights of the Discloser. <br /> <br />10.2 Notwithstanding anything contained herein to the contrary, the parties acknowledge that if the Customer <br />is a government entity and subject to the Federal Freedom of Information Act, the Customer shall not be <br />responsible to the Vendor for any disclosure of Confidential Information pursuant to the Act or pursuant to <br />official public records act laws, rules, regulations, instructions or other legal requirement. <br /> <br />10.3 Terms; Publicity. The parties will keep the terms and conditions of this Agreement confidential and will <br />not divulge any of this information to any third party except as follows: <br />(a) with the prior written consent of the other party; <br />(b) as otherwise may be required by law or legal process; <br />(c) during the course of litigation, so long as the disclosure is restricted in the same manner as is the <br />confidential information of other litigating parties; and <br />(d) in confidence to its legal counsel, accountants, banks, and financing sources and their advisors solely <br />in connection with complying with or administering its obligations with respect to this Agreement; <br />provided that, in (b) and (c) above, to the extent permitted by law, the disclosing party will use all <br />legitimate and legal means available to minimize the disclosure to third parties, including seeking a <br />confidential treatment request or protective order whenever appropriate or available, and the disclosing <br />party will provide the other party with at least ten (10) days’ prior written notice of such disclosure. <br />Neither party may use the other party’s trade names, trademarks or service marks, or engage in any publicity <br />regarding this Agreement or its subject matter, without the other party’s express written consent, which will <br />not be unreasonably withheld or delayed. <br /> <br />10.4 Independent Contractors. The parties are independent contractors with respect to each other, and <br />nothing in this Agreement shall be construed as creating an employer‐employee relationship, a partnership, <br />agency relationship or a joint venture between the parties. <br /> <br />10.5 Insurance. Each party will maintain, at its own expense during the term of this Agreement, insurance <br />appropriate to its obligations under this Agreement, including as applicable general commercial liability, errors <br />and omissions, employer liability, automobile insurance, and worker’s compensation insurance as required by <br />applicable law. <br /> <br />10.6 Customer Responsibility. Customer is solely responsible under the Agreement for all actions of its officers, <br />directors, employees and contractors. Customer is solely responsible for the use of the Software, including but <br />not limited to: assuring proper installation and configuration (if not installed and configured by Company); audit <br />controls and methods; establishing adequate backup plans; converting data to and from the data structures <br />used by the Software; assuring adequate data input and retrieval; and using the Software as set forth in the <br />Documentation. Company is not responsible for any loss of data by Customer resulting from improper <br />conversion Customer’s data to or from the data formats and data structures used by the Software. Customer <br />has sole responsibility for the accuracy, quality, integrity, reliability and appropriateness of all Customer data. <br />Customer is solely responsible to prevent unauthorized access to, or use of, Products or Services hereunder, <br />and will notify Company promptly of any such unauthorized access or use. Customer will comply with all <br />applicable laws in its use of Products and Services hereunder. <br /> <br />10.7 Force Majeure. Each party will be excused from any delay or failure in performance hereunder, other than <br />Docusign Envelope ID: CA8705DF-3575-4273-B3E5-0EF60EBEB3C1
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