Laserfiche WebLink
Department Goals & <br />Objectives <br />• Further enhance the City's cybersecurity <br />posture through layered defenses and <br />integrated threat intelligence <br />• Expand the City's Wi-Fi footprint to <br />enhance connectivity and provide free <br />public access <br />• Modernize the City's physical access and <br />security systems <br />• Advance digital service offerings through <br />user -centered design, automation, and <br />improved system integration <br />• Expand the Citywide Artificial Intelligence <br />(Al) program to enhance service delivery <br />and operational efficiency in a secure, <br />ethical manner <br />• Strengthen interdepartmental <br />collaboration through the IT Steering <br />Committee, which aligns technology <br />initiatives with strategic goals and fosters <br />transparent project governance <br />• Develop a citywide Fiber Master Plan to <br />guide the deployment and management <br />of a municipal fiber network, enabling <br />future -ready connectivity <br />Department <br />Accomplishments <br />• Refreshed and deployed next -generation <br />Mobile Data Computers (MDCs) for Police <br />Patrol operations <br />• Upgraded mission -critical Police systems, <br />including Computer -Aided Dispatch <br />(CAD), Records Management System <br />(RMS), and Mobile solutions <br />• Completed upgrade and modernization <br />of the City's Enterprise Resource Planning <br />(ERP) system (Tyler Munis) <br />• Refreshed legacy systems by replacing <br />end -of -life operating systems citywide <br />• Launched the City's redesigned public <br />website with improved navigation and <br />accessibility <br />• Established the IT Steering Committee to <br />ensure strategic alignment and <br />transparent prioritization of technology <br />initiatives <br />• Conducted a citywide evaluation of <br />software platforms and data practices, <br />forming a foundation for smarter <br />procurement, standardization, and <br />governance <br />• Initiated the development of an Al policy <br />framework <br />• Strengthened cyber resilience with <br />expanded endpoint protection, AI -based <br />threat detection, mandatory staff training, <br />and full multifactor authentication (MFA) <br />implementation <br />• Completed enterprise -wide cyber risk <br />assessments and conducted a tabletop <br />incident exercise <br />• Migrated Land Management to a cloud - <br />based SaaS platform, enhancing reliability <br />and access <br />• Completed upgrades to Wide Area <br />Network (WAN) infrastructure at offsite <br />locations <br />• Upgraded Local Area Network (LAN) <br />infrastructure across on -net City sites <br />