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3. Staff labor time. <br />The City expends time handling the damage or theft. All of that time should be charged to <br />the offending party at the fully burdened hourly rate of those staff members who deal with <br />the problem(s). The types of time which might be incurred include: <br />a.) Investigative Time <br />This is time required to determine who is responsible for the damage or theft. This could be <br />incurred by a police officer, a member of the staff who observes the incident, or a staff <br />member asking questions to find out what happened. <br />b.) Solution Definition Time <br />This is time spent deciding the best thing to do to resolve the problem. It might include <br />time spent taking a vehicle to three repair shops to get bids, time spent determining <br />whether to sand -blast or paint over graffiti, etc. <br />c.) Preparation Time <br />This is the time spent acquiring the materials needed to effect the repair or replacement. It <br />could involve determining the specifications for the item, procurement time (including <br />centralized purchasing if applicable), or adjustment of equipment centrally so that it can be <br />used to effect the repair/replacement. <br />d.) Repair/Replacement/Installation Time <br />This is the time actually spent replacing the item or repairing it. This included the travel <br />time involved. <br />e.) Participant Interaction Time <br />This is the time spent handling the parties involved in the incident. <br />f.) Accounting/Billing/Office Time <br />This is the time spent determining the charges and preparing a bill. It would include <br />Finance Department time. <br />g.) Enforcement Time <br />This is the time spent in court, including officer testimony, City Attorney time, and Finance <br />staff's small claims court appearance. These charges would be tracked for claiming in court <br />if the incident goes to court. <br />4. Staff labor rates. <br />Each department involved in the claim should have a labor rate for the time it spends. The <br />labor rate consists of the following items: <br />The direct annual salary of the individuals divided by their anticipated annual work hours <br />("hourly direct salary"). This can also be the average for a group of similar workers who <br />221 <br />