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Element 2 – Organization <br /> <br />City of Pleasanton Sewer System Management Plan, July 2025 10 <br />Chief Utilities System Operator – Water System <br />Under the general direction of the Utilities Division Manager, oversees the O&M activities of <br />the water system. This includes planning, organizing and directing all operations and <br />maintenance functions required; supervising assigned crews that perform technically complex <br />duties in the operations and maintenance of the water system; responding to citizens’ needs <br />and inquiries; providing reasonable and technical assistance to staff. The classification is <br />regarded as the Chief System Operator in relation to State regulations for operation of the <br />City’s drinking water system. <br />Utilities Maintenance Supervisor – Sewer & Storm Systems <br />Under the general direction of the Utilities Division Manager, plans, organizes, directs, and <br />oversees a comprehensive maintenance and repair program for sewer and storm drain systems. <br />This includes prioritizing and scheduling maintenance and repair of wastewater collection and <br />stormwater systems and lift stations, utilizing the computerized maintenance management <br />program (CMMS); implementing special projects or programs such as the Sewer System <br />Management Plan (SSMP); developing Standard Operating Procedures (SOPs); providing <br />technical direction and quality assurance; assisting in budget and contract preparation and <br />administration; perform duties of a California Integrated Water Quality System (CIWQS) <br />Data Submitter and assisting the Legally Responsible Official (LRO) with preparing monthly <br />and daily reports, while supervising assigned staff. <br />Lead Utility Systems Operator <br />Under limited supervision from the Chief Utilities System Operator and Utilities Systems <br />Maintenance Supervisor, directs and supervises the work of maintenance and operations crews <br />in charge of the water, sewer and storm drain systems. Performs difficult tasks associated with <br />the repair, maintenance and operations of these systems. In addition, is responsible for specific <br />administrative functions and performs related work as required. This position is considered to <br />be the shift supervisor. <br />Utility System Operator I/II <br />Operator I is an entry-level operator classification and Operator II is a journey-level operator <br />classification. Under supervision and through training and experience employees in these <br />classifications are assigned increasingly more responsible duties in the operation and <br />maintenance of the City's water, sewer and storm drain systems. Operators I and II are <br />assigned on a rotating basis to crews responsible for either water, sewer, or storm drain <br />systems. Operator II rotates through a 24-hr standby duty, responding to emergencies that deal <br />with the water, sewer and storm drain systems. <br />Utilities Maintenance Worker <br />Under supervision performs a variety of duties associated with the City's operation and <br />maintenance within the Utilities Division of the Public Works Department. Utilities work is