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SUPPLEMENTAL MATERIAL <br />7. How many sustained complaints are there internal vs external (community)? <br />A. There are 7 sustained internal complaints and zero sustained citizen <br />complaints. Three complaints are in pending status. <br />8. Regarding the ARU, why was there an increase in number of contacts in <br />September and October? <br />A. The increase in ARU contacts during September and October can be <br />attributed to several factors. First, the addition of Officer Barcelo to the unit <br />increased capacity from one team and a Sergeant to two full teams, which <br />expanded coverage and outreach capacity. October had a stretch of extreme <br />heat exceeding 100 degrees for a full week. This created an urgent need for <br />proactive outreach, distributing water, performing welfare checks and offering <br />immediate services. Finally, the encampment cleanup process at Stanford <br />Medicine Sports Complex led to increased contacts. These efforts required a <br />coordinated approach that involved multiple contacts explaining the process, <br />posting notices, and helping people find alternative shelter or resources. <br />N <br />