RES 2025040 - Laserfiche WebLink

[DRAFT] Public Computer Data and Retention The City of Pleasanton does not track computer or network use, such as reading or sending emails, website visits, or working on files. The City collects certain information about devices connected to its wired and wireless networks, including: • MAC Addresses: The unique identifier assigned to a device's network interface. • Device Types: Information about the type of device being used (e.g., smartphone, tablet, laptop). • Connection Timestamps: The time and date a device connects to and disconnects from our network. • Bandwidth Usage: The amount of data transferred to and from a device while connected to the City network. This data is collected to manage network performance, troubleshoot connectivity issues, ensure fair usage of the network resources, enhance overall service quality, and maintain cybersecurity. Additionally, the data may be used for investigative purposes if there are incidents or concerns regarding network security or misuse. Usage logs are retained for one year to facilitate the analysis and resolution of technical issues, optimize network management, enhance cybersecurity, and support investigative efforts if necessary. After this period, they are securely deleted to protect user privacy. Library Take -Home Laptops and Mobile Hotspots Pleasanton Public Library offers take-home laptops and mobile hotspots for adult library members ages 18 and older. Devices can be checked out for three weeks. Laptop borrowers must complete the Take -Home Laptop Loan Agreement each time they check out a device and confirm it is in working order before leaving the Library. Mobile Hotspots • The Library provides hotspots to check out. • Hotspots do not track or log user data usage. However, the service provider may collect data in accordance with their privacy policy. Laptop User Responsibilities The City of Pleasanton makes every effort to ensure that Take -Home Laptops have basic security measures at checkout, including secure browser settings and up-to-date software patches. Laptop users sign an agreement to borrow a device that provides information on online security and data protection measures.