CITY COUNCIL AGENDA PACKET - Laserfiche WebLink

[DRAFT] 16 | Page •Mobile Hotspots – Portable devices that adult library members can borrow to access the Internet through a vendor’s cellular network. •Network Diagnostics – The process of analyzing network performance and identifying technical issues to ensure reliable and secure internet access. •Online Catalog – The Library’s digital system where members can search for materials, place holds, renew checkouts, and manage their accounts. •Operating System (OS) – The software that manages a device’s hardware and software resources (e.g., Windows, macOS, Android, iOS, ChromeOS). •Personally Identifiable Information (PII) – Any data that can identify an individual, such as name, address, phone number, or email. •Phishing – A type of cyberattack where scammers attempt to obtain sensitive information through emails, messages, or websites. •PIN (Personal Identification Number) – A secure code set by a library member that allows access to their online account and self-service features. •Integrated Library System (ILS) – A library software used by staff for item cataloging, circulation, patron records, acquisitions, and statistical reports. •Public Records Act (CPRA - California Public Records Act) – A state law that allows public access to government records but exempts library user records from disclosure. •Retention Schedule – A policy outlining how long the Library keeps certain records before securely deleting them. •Student Success Library Card Program – A partnership between schools and public libraries in which a Student ID functions as a Library Card for easy access. •Take-Home Laptops – Laptops that adult library members can borrow for a period of three weeks. •Third-Party/Vendor Services – Digital platforms or vendors that provide online library services, such as e-books, databases, and event management systems. The Library’s Vendor Privacy Policy webpage has a complete list of vendors and third-party services, along with links to their privacy policies. •VPN (Virtual Private Network) – A security tool that encrypts internet traffic to protect user privacy and prevent tracking while online. •Web Analytics – Services that track and report website traffic, user interactions, and other data. •Wireless Network – A system that allows library users to connect their devices to the Internet while visiting the facility. ______________________________________________________________________ Page 290 of 694