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Docusfgn Envelope ID: 5BEB38E3-9A4C-4D1 9 -9586 -Al 7352C599AA <br />b. The dispute may be appealed, in writing, to the Fire Chief. The Fire Chief <br />will render a determination. <br />c. The dispute may be appealed, in writing, to the City of Pleasanton City <br />Manager's Office. The City Manager or their designee will render a <br />determination which shall be final. <br />20.2 Grievances shall be processed in the following manner: <br />a. Within thirty (30) days of the knowledge of an event giving rise to a grievance, an <br />employee or the union may request in writing a meeting to discuss the grievance <br />with the Deputy Fire Chief. The Deputy Fire Chief shall investigate the grievance <br />and the Deputy Fire Chief shall render a decision within fourteen (14) calendar <br />days from the date the grievance was received. <br />b. No grievance involving demotion, reduction in pay, suspension, or discharge of an <br />employee will be entertained unless it is filed in writing with the Fire Chief within <br />seven (7) working days of the time at which the affected employee was notified of <br />such action. <br />c. Within fourteen (14) calendar days from receipt of the Deputy Fire Chiefs decision <br />in Step l above, the employee or official of the Union may notify the Fire Chief in <br />writing that a grievance exists, stating the particulars of the grievance, citing the <br />specific section of this Memorandum of Understanding they believe has been <br />violated, and, if possible, the nature of the determination desired. The Fire Chief <br />shall have fourteen (14) days from receipt of notification in which to investigate <br />the issues, meet with the complainant and attempt to reach a satisfactory resolution <br />of the problem. The Fire Chief will then issue a decision of the parties. No <br />grievance may be processed under paragraph (4 below), which has not first been <br />filed and investigated in accordance with this paragraph (3). <br />d. Within fourteen (14) calendar days from receipt of the Fire Chiefs decision in Step <br />2 above, the employee or official of the Union may appeal the decision of the Fire <br />Chief to the City Manager. The City Manager shall have fourteen (14) days from <br />receipt of notification in which to investigate the issues, meet with the complainant <br />and attempt to reach a satisfactory resolution of the problem. The City Manager <br />will then issue a decision to the parties. No grievance may be processed under <br />paragraph (5 below), which has not first been filed and investigated in accordance <br />with this paragraph (4). <br />e. If the parties are unable to reach a mutually satisfactory accord on any grievance <br />which arises and is presented during the term of this Memorandum of <br />Understanding, the Union may appeal the decision of the City Manager to <br />arbitration within fourteen (14) days of the notification of the City Manager's <br />decision. The arbitrator shall be designated by mutual agreement between the <br />Union and the Department. The fees and expenses of the arbitrator and court <br />reporter shall be shared equally between the Fire Department and the Union. Each <br />party, however, shall bear the cost of its own presentation, including preparation <br />and post hearing briefs, if any. <br />31 <br />