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Master Services and Purchasing Agreement <br />Axon Respond Appendix <br />This Axon Respond Appendix applies to Axon Respond, Axon Respond Device Plus, and Device Connectivity if any are <br />included on the Quote. <br />1.Axon Respond Subscription Term . If Customer purchases Axon Respond as part of a combined offering on a <br />Quote, the Axon Respond subscription begins on the later of the (1) start date of that offering within the Quote, or <br />2) date Axon provisions Axon Respond to Customer. If Customer purchases Axon Respond as a standalone, the <br />Axon Respond subscription begins the later of the (1) date Axon provisions Axon Respond to Customer, or (2) first <br />day of the month following the Effective Date. The Axon Respond subscription term will end upon the completion of <br />the Axon Evidence Subscription associated with Axon Respond. <br />2.Scope of Axon Respond . The scope of Axon Respond is to assist Customer with real-time situational awareness <br />during critical incidents to improve officer safety, effectiveness, and awareness. In the event Customer uses Axon <br />Respond outside this scope, Axon may initiate good-faith discussions with Customer on upgrading Customer’s <br />Axon Respond to better meet Customer’s needs. <br />3.Axon Body LTE Requirements . Axon Respond is only available and usable with an LTE enabled body-worn <br />camera. Axon is not liable if Customer utilizes the LTE device outside of the coverage area or if the LTE carrier is <br />unavailable. LTE coverage is only available in the United States, including any U.S. territories. Axon may utilize a <br />carrier of Axon’s choice to provide LTE service. Axon may change LTE carriers during the Term without Customer’s <br />consent. <br />4.Axon Fleet LTE Requirements . Axon Respond is only available and usable with a Fleet 3 system configured with <br />LTE modem and service. Customer is responsible for providing LTE service for the modem. Coverage and <br />availability of LTE service is subject to Customer’s LTE carrier. <br />5.Axon Respond Service Limitations . Customer acknowledges that LTE service is made available only within the <br />operating range of the networks. Service may be temporarily refused, interrupted, or limited because of: (a) facilities <br />limitations; (b) transmission limitations caused by atmospheric, terrain, other natural or artificial conditions adversely <br />affecting transmission, weak batteries, system overcapacity, movement outside a service area or gaps in coverage <br />in a service area, and other causes reasonably outside of the carrier’s control such as intentional or negligent acts <br />of third parties that damage or impair the network or disrupt service; or (c) equipment modifications, upgrades, <br />relocations, repairs, and other similar activities necessary for the proper or improved operation of service. <br />5.1. With regard to Axon Body, Partner networks are made available as-is and the carrier makes no warranties or <br />representations as to the availability or quality of roaming service provided by carrier partners, and the carrier <br />will not be liable in any capacity for any errors, outages, or failures of carrier partner networks. Customer <br />expressly understands and agrees that it has no contractual relationship whatsoever with the underlying <br />wireless service provider or its affiliates or contractors and Customer is not a third-party beneficiary of any <br />agreement between Axon and the underlying carrier. <br />6.Termination . Upon termination of this Agreement, or if Customer stops paying for Axon Respond or combined <br />offerings that include Axon Respond, Axon will end Axon Respond services, including any Axon-provided LTE <br />service. <br />Version: 22 <br />Release Date: March 2025 Page 20 of 28 <br />Attachment 3 <br />Page 404 of 674 <br />Docusign Envelope ID: B1798F31-93DB-4AB1-AC82-92BCF01B645C