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1 <br />Order Form for Smart Energy Water SaaS and <br />Cloud Subscription <br />Between Smart Energy Systems, Inc. dba Smart Energy Water <br />15495 Sand Canyon Avenue, STE 100 <br />Irvine, CA 92618 <br />(“SEW”) <br />And City of Pleasanton <br />P.O. Box 520 <br />Pleasanton, CA 94566 <br />(“Customer”) <br />1.Order Form <br />This Order Form, as issued by SEW, shall constitute an offer made by SEW to a Customer. When signed and returned to SEW by <br />Customer, it shall become a binding agreement for the SEW Cloud Service(s) or other Services listed in this Order Form and effective <br />on the date signed by Customer. This Order Form is governed by and incorporates the Terms and Conditions attached hereto. <br />2.SEW Platform Modules and Service(s) <br />The table below shows the purchased SEW Platform(s) and associated Service(s) thereof, purchased number of user licenses, initial <br />subscription term, and fees, which shall be listed and selected by Customer below and subject to the Terms and Conditions which <br />govern this Purchase Order. <br />Product Code Product Name <br /> Smart Customer Mobile (SCM®) – Mass Market Persona <br />SCM-Web Customer Web Portal <br />SCM-Mobile Customer Mobile Apps (iOS & Android) <br />SCM-WebX Smart Web Experience <br />SCM-1 SCM – My Account <br />SCM-2 SCM – Billing <br />SCM-3 SCM – Usage <br />SCM-4 SCM – Compare <br />SCM-5 SCM – Outages <br />SCM-6 SCM – Notifications <br />SCM-7 SCM – Service <br />SCM-8 SCM - Connect Me <br />SCM-9 SCM - Efficiency / Conservation <br />SCM-10 SCM - Smart Home <br />SCM-11 SCM - Electric Vehicle <br />SCM-12 SCM – Footprint <br />SCM-13 CSP – Dashboard <br />SCM-14 CSP – Efficiency / Conservation <br />SCM-15 CSP – Notifications <br />SCM-16 CSP – CSR <br />SCM-17 CSP – Administration <br />SCM-18 CSP – Outages <br />SCM-19 CSP – Customer AI / Analytics <br /> Smart iQ Analytics (SiQ®) <br />SiQ-1 SiQ – Customer Analytics <br />SiQ-2 SiQ – Segment Analytics <br />SiQ-3 SiQ – Leakage Analytics (Water clients only) <br />SiQ-4 SiQ – High Usage Analytics (Water clients only) <br />SiQ-5 SiQ – Violations <br />SiQ-6 SiQ – District Metering Analysis <br />SiQ-7 SiQ – Program Management <br />SiQ-8 SiQ – Home Water Reports <br />Support & Maintenance <br />Sup-1 Standard Support Plan <br />Sup-2 Max Support Plan <br />EXHIBIT A <br />DocuSign Envelope ID: 6EE86165-D6F1-4646-9E79-5B5C46F230E7Docusign Envelope ID: 8554268A-3B16-47CD-A583-5329ACD47579