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10 <br />Usage Monthly Read 24 months <br />Daily Read 12 months <br />Hourly Read 6 months <br />15-minute Read 3 months <br />Billing Data/Summary Overview of Past Bills 24 months <br />User Behavior User Interactions with Portal 12 months <br />Notifications Text Message, IVR, Email Logs 6 months <br />Audit Logs Timestamps, Recordings of Key Events 6 months <br />Bill PDF Storage * Add-on Feature 12 months <br />Outages History of Reported Outages 12 months <br /> <br />EXHIBIT A <br />DocuSign Envelope ID: 6EE86165-D6F1-4646-9E79-5B5C46F230E7Docusign Envelope ID: 8554268A-3B16-47CD-A583-5329ACD47579