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Page 3 of 4 <br />• Online: Pay online with one of the City’s two customer service web portals: Citizen Self- <br />service or Smart Energy Water Systems (SEW) <br />• Online: Use online bill pay <br />• By Mail: Mail payments <br />• Drop Box: Drop off payments in one of the City’s two drop boxes <br />• Auto payment: Call the Public Works Customer Service Center to set up auto-pay. <br /> <br /> <br />EQUITY AND SUSTAINABILITY <br />Staff followed the City Procurement Policy as this item is a routine administrative matter of City <br />business. <br /> <br />OUTREACH <br />No outreach was conducted, as this item is an administrative matter of City business. <br /> <br />STRATEGIC PLAN ALIGNMENT <br />Approval of this action advances the Citywide ONE Pleasanton strategic plan goal of <br />Optimizing Our Organization, Strategy 2 - Procure and integrate critical software platforms <br />across departments for efficient and effective use by City staff and the public. <br /> <br />FISCAL IMPACT <br />The proposed cost estimates are based on current historical trends plus annual increases, as <br />there may be a shift of customers using the other traditional payment methods transitioning to <br />the more convenient payment services that SEW offers. <br /> <br />Below are the annual proposed estimates over the five-year term: <br /> <br /> FY 2024/25 FY <br />2025/26 <br />FY <br />2026/27 <br />FY <br />2027/28 <br />Annual <br />Est. $250,000 $262,500 $275,625 $289,406 <br /> <br />The third through fifth years (FY2025/26 – FY2027/28) reflect a five percent increase from the <br />prior year, allowing for some customers to transition over to the SEW payment services. Staff <br />will monitor the fees and will bring this back to the City Council to adjust the annual amounts if <br />needed. <br /> <br />The total cost of the proposed first amendment is $1,077,531 over a four-year term. There are <br />no additional costs to the City associated with this proposal since the bank fees currently paid <br />to JPMC are proposed to be paid to SEW. There are projected savings of $69,000 annually. <br />Funding is already budgeted each fiscal year in the Business Services Division (42040603- <br />433167) account.  <br /> <br /> <br /> <br /> <br /> <br />Docusign Envelope ID: 8554268A-3B16-47CD-A583-5329ACD47579