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The City's water rate study and cost-of-service <br />analysis were conducted by an independent <br />consultant, Water Resources Economics, and are <br />available online. The study and the resulting rate <br />recommendations were determined in accordance <br />with Proposition 218 and the City's financial and <br />infrastructure needs. This included the City's Water <br />System Management Plan and financial plan, which <br />identified more than $73 million in essential <br />improvements over the next five years to ensure the <br />safety and reliability of Pleasanton's water system. <br />Customer impacts vary by meter size and water use, <br />and most customers will see smaller, incremental <br />increases. The City has provided a rate calculator, <br />FAQs, and bill comparison charts online, allowing <br />each customer to review their specific impact. <br />While the City reviewed and discussed potential <br />changes to its existing Senior and Low-Income <br />Discount Programs, no changes have been proposed <br />at this time. <br />At this time, the City will continue to offer a 20% <br />discount for seniors (65 years or older) and a 30% <br />discount for qualified low-income households, <br />limited to 30 CCF of bi-monthly usage. These <br />programs, which assist over 3,400 customers each <br />year, are funded by the City's General Fund, since <br />Proposition 218 prohibits discounts from being <br />funded through water rates. <br />