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<br />BAAHA Scope of Services Contract Year 2025/26 | P a g e 11 <br />Loan Payoff Services <br /> <br />BAAHA will assist the City in processing Loan Payoffs that may be incurred through the sale, <br />refinance (or other reasons) of City’s PDALP and PHAP Program properties. BAAHA will <br />deliver the City’s payoff demands to the Program homeowners, prepare reconveyance documents <br />for recordation upon payoff, issue escrow instructions and provide copies of all documents to the <br />City. <br /> <br />File Maintenance <br /> <br />BAAHA maintain copies of all documents, correspondences, and schedules pertaining to the <br />processing, underwriting, and delivery of the Pleasanton PDALP and PHAP. These files, unless <br />otherwise instructed by the City will be retained for a three year period. <br /> <br />First Lender Support and Processing <br /> <br />BAAHA will assist all lenders participating in the Program with the underwriting and funding of first <br />loans that are associated with the funding of the PHAP and PDALP Programs. BAAHA will provide <br />the following loan related services for loans originated or directed to program-affiliated lenders. <br /> <br /> Review the entire loan package to make certain that the borrower meets all loan program guidelines. <br /> Interact with the first lender and client to clarify issues and finalize the review and submission <br />of the application and other requisite loan information. <br /> Consult with lender and participant on steps required to take to further advance the program <br />approval procedure. <br /> Loan approval that will include the communication of approval or denial to the <br />prospective borrower/buyer. <br /> Review all documents as related to the real estate purchase, including the appraisal, title <br />report, and real estate purchase contract. <br /> <br />PDALP and PHAP Program Support and Underwriting <br /> <br />BAAHA staff will provide PDALP and PHAP purchasers/borrowers requisite support services to <br />apply and obtain program funding. In assisting Program participants, BAAHA will maintain the <br />following procedures. <br /> <br /> Review prospective applicant to determine if they qualify for additional subsidy program. <br /> Assist in preparing application for the PDALP and all other augmenting programs (such <br />as the WISH Program). <br /> Assist in processing and submit program reservation requests for program. <br /> Follow through with subsidy provider to make certain that all documents are in order and <br />program protocols are adhered to. <br /> Through the entire process, make certain to communicate and facilitate all activities and <br />protocols with all parties in the transaction including the real estate agents, first lender, <br />title company, and municipality/agency providing the subsidy. <br /> <br />General Non-Program Specific Related Administration <br /> <br />Additional non-program administrative related activities BAAHA will be involved with include: <br />Docusign Envelope ID: 214AA125-B9A3-49B6-B526-E3722E6242D7Docusign Envelope ID: 5B4696E6-28B9-475F-84C2-EBE17D94B7CC