GREEN HALO SYSTEMS - Laserfiche WebLink

C O N F I D E N T I A L 5 | P a g e Technical Specifications Records Retention WasteTracking.com is deployed on a Linux (or Mac OS)/Apache/MySql/PHP redundant (at least two locations in separate counties) on a dedicated server infrastructure. All data is stored in at least two secure locations. Sensitive data such as passwords are additionally encrypted on the server. Any data lost on one system, shall be recoverable within one business day. Each server has external hard drives attached to the system with remote power switching to the external drives. When the backup takes place, the hard drives attached to the server that is powered up. We then create an incremental backup of the entire drive. Once the backup is complete, that hard drive is then powered down for additional safety. The external hard drives are bootable allowing for fast recovery. All data transactions will occur over a 256-bit SSL encrypted link. Access to Data GHS provides the user with the ability to download standard and customized reports in .csv format for use in other software. These features allow for: data sorting, research and tracking on materials recycled, salvaged & disposed, construction types, building types, recycling facilities, contractors and much more, all available at any time. Technical Support Technical support is free to the client during normal business hours Monday thru Friday. Training Training is provided free of charge to at least one designated staff member. Our training staff is available and able to provide training to multiple jurisdictions and users simultaneously. We will also provide free online training tutorials. Timing The system can be up and running within 7 days of signing this agreement. Docusign Envelope ID: 318B63F6-0275-4669-952A-149E55CA0465