BLACK TIE TRANSPORTATION (#2026359)

14 | P a g e the financial resources available and trip demand. This must be done in such a manner that meets the standards provided in this document. The CONTRACTOR must accommodate both ambulatory and non-ambulatory program participants. Additionally, CONTRACTOR will have backup drivers available in the event that regularly scheduled drivers are not available for their routes. XIII. VEHICLE MAINTENANCE The CONTRACTOR is responsible for the operational maintenance, fuel expense, storage, and repair of all of the vehicles used to provide services under the AGREEMENT. In cases of emergency, the general public taxi or limousine service may be used to provide paratransit services with notification to the CITY in writing or by phone. Each vehicle utilized for the delivery of services under the AGREEMENT shall undergo a daily pre-trip and post-trip inspection using a standardized inspection protocol. The pre-trip inspection must be passed for the vehicles to be road-ready. The CONTRACTOR will record daily pre-trip and post-trip inspections and keep records during the term of the AGREEMENT. The CITY agrees to lease at the cost of $1.00 per year per vehicle sufficient lift-equipped vehicles (both active service and back-up vehicles) to service the AGREEMENT. All vehicles shall meet the requirements set forth by the California Air Resources Board. Vehicles shall have proper tie- down equipment to safely secure passengers who use wheelchairs, as well as working seat belts for ambulatory passengers. The CITY will continue to provide insurance for the vehicles leased by the CONTRACTOR. The CONTRACTOR will inspect and cycle wheelchair lifts daily and at preventive maintenance intervals to ensure that lifts are in good working condition at all times. CONTRACTOR will pull the vehicle from service if the lift fails during daily inspection or while in service. CONTRACTOR will repair non-operable lifts and ensure that vehicles are not returned to service until the lift is properly functioning. Should the cost to repair a non-operable lift be excessive as determined by either party, a meet and confer will take place. Prior to daily operations, CITY's expectations are that CONTRACTOR will prepare vehicles used for this service to be clean and maintained in order to provide a safe and professional environment for passengers. XIV. PROVISIONS OF EMERGENCY SERVICES CONTRACTOR shall provide emergency services at the CITY's request in the event of major accidents, disruptions, or natural calamities in a manner consistent with the services and procedures identified in its Emergency Operations Plan. Emergency services may include, but are not limited to, assistance providing trips to seniors from known Pleasanton locations such as skilled nursing facilities and assisted living facilities. CONTRACTOR shall be capable of providing emergency transportation services within two (2) hours of notification by the CITY or as soon Docusign Envelope ID: 2C9A65BB-21B7-4E3B-A5B5-F713B3B31D24