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<br />Eligible Facilities Requests Policy (City of Pleasanton) page 21 / 26 <br />(D) a toll-free telephone number to the wireless facility’s network operations <br />center where a live person with power-down control over the wireless facility <br />is available 24 hours-per-day, seven days-per-week. <br /> <br />If the entity for the permittee, property owner, structure owner, site operator, <br />equipment owner, site manager, or agent for service of process changes, the <br />permittee shall furnish the City with updated information within 10 business <br />days. <br /> <br />Additionally, the permittee must update the signage at the wireless facility to <br />accurately identify the equipment owner/operator, the owner/operator’s site <br />name or identification number and the 24 hours-per-day, seven day-per-week, <br />toll-free telephone number to the owner/operator’s network operations center <br />whenever such information about the same changes <br /> <br />(19) Indemnification. The permittee and, if applicable, the owners of the property <br />and the structure upon which the wireless facility is installed (other than the <br />City), shall defend, indemnify and hold harmless the City, its officers, officials, <br />employees and volunteers (collectively, the “City Indemnitees”) from any and <br />all (A) damages, liabilities, injuries, losses, costs and expenses and from any <br />and all claims, demands, law suits, writs and other actions or proceedings <br />(“Claims”) brought against the City or any City Indemnitees to challenge, <br />attack, seek to modify, set aside, void or annul this EFR Approval, the City’s <br />grant of this EFR Approval or the grant of this EFR Approval by the operation <br />of law, and (B) other Claims of any kind or form, whether for personal injury, <br />death or property damage, that arise from or in connection with the permittee’s <br />or its agents’, directors’, officers’, employees’, contractors’, subcontractors’, <br />licensees’, or customers’ acts or omissions in connection with this EFR <br />Approval, the City’s grant of this EFR Approval, the grant of this EFR Approval <br />by the operation of law or the wireless facility. If the City becomes aware of any <br />Claims, the City will use best efforts to promptly notify the permittee and the <br />owners of the property and the structure (if applicable) and shall reasonably <br />cooperate in the defense. The permittee, property owner and structure owner <br />expressly acknowledge and agree that the City shall have the right to approve, <br />which approval shall not be unreasonably withheld, the legal counsel providing <br />the City’s defense, and the permittee, property owner and/or structure owner <br />shall promptly reimburse the City for any costs and expenses directly and <br />necessarily incurred by the City in the course of the defense. The permittee , <br />property owner and structure owner expressly acknowledge and agree that the <br />permittee’s indemnification obligations under this condition are a material <br />consideration that motivates the City to approve this EFR Approval, and that <br />such indemnification obligations will survive the expiration, revocation or other <br />termination of this EFR Approval. <br /> <br />(20) Insurance. <br /> <br />Docusign Envelope ID: 51CE5BDE-55F1-4B3D-8865-17E5814CF0C5