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Alameda CTC Agreement No.A26-00XX <br /> EXHIBIT B (cont.) <br /> MASS TRANSIT PROGRAM <br /> PERFORMANCE MEASURES <br /> Performance Measure Performance Metrics&Standards Evaluation Corrective Action <br /> Frequency& <br /> Method <br /> Ridership/Service Annual Unlinked lops as reported to the National Annually N/A <br /> Utilization Transit Database(NTD). reported by <br /> Annual Ridership(Unlinked Transit <br /> Passenger lops) Note:Latest fiscal year data is provided provisionally by Operators. <br /> transit operators and is subject to change.NTD <br /> regularly revises historical year data as part of new data <br />• <br /> releases.Alameda DV analysis will be based on the <br /> latest available NTD data. <br /> On-Time Performance Average on-time performance as reported by transit Annually Any agency with significant decline <br /> Systemwide on-time operator.Target of 75%to 90%or based on the transit reported by below adopted target must provide <br /> performance agency's adopted performance goals and standards. Transit an explanation and specify plan to <br /> Operators. improve performance. <br /> Cost Effectiveness Operating Cost Metrics as reported to the National Annually Any agency with significant <br /> Operating Cost Metrics Transit Database(NTD)as requested such as: reported by increase in costs must provide an <br /> - Operating cost per passenger mile Transit explanation. <br /> - Operating cost per vehicle revenue mile Operators. <br /> PARATRANSIT PROGRAM <br /> PERFORMANCE MEASURES <br /> Performance Measure Performance Metrics&Standards Evaluation Corrective Action <br /> Frequency& <br /> Method <br /> Ridership/Service Number of individuals served or trips provided by Annually via N/A <br /> Utilization program(for service types such as ADA mandated Compliance <br /> Number of people served or paratransit,door-to-door service,taxi programs, Report and <br /> trips provided accessible van service,shuttle service,group trips, Program Plan <br /> travel training,meal delivery) Review. <br /> Cost Effectiveness Cost per trip or per passenger(for service types such as Annually via Any agency with significant <br /> Operating Cost Metrics ADA mandated paratransit,door-to-door service,taxi Compliance increase in costs must provide an <br /> programs,accessible van service,shuttle service,group Report and explanation. <br /> trips) Program Plan <br /> Review. <br /> Note:The Paratransit Program Implementation Guide fines contain additional listing ofperformance measures by programtype. <br /> Exhibit B—Page 3 <br />