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Alameda CTC Agreement No.A26-00XX <br /> EXHIBIT A(cont.) <br /> MASS TRANSIT PROGRAM <br /> PERFORMANCE MEASURES <br /> Performance Measure Performance Metrics&Standards Evaluation Corrective Action <br /> Frequency& <br /> Method <br /> Ridership/Service Annual Unlinked Trips as reported to the National Transit Annually reported N/,\ <br /> Utilization Database(NTD). by Transit <br /> Annual Ridership(Unlinked Operators. <br /> Passenger Trips) Note:Latest fiscal year data is provided provisionally by <br /> transit operators and is subject to change.NTD regularly <br /> revises historical year data as part of new data releases. <br /> Alameda CIT:analysis will be based on the latest available <br /> NTD data. <br /> On-Time Performance Average on-time performance as reported by transit Annually reported Any agency with <br /> Systemwide on-time operator.Target of 75%to 90%or based on the transit by Transit significant decline below <br /> performance agency's adopted performance goals and standards. Operators. adopted target must <br /> provide an explanation <br /> and specify plan to <br /> improve performance. <br /> Cost Effectiveness Operating Cost Metrics as reported to the National Transit Annually reported Any agency with <br /> Operating Cost Metrics Database(NTD)as requested such as: by'Transit significant increase in <br /> - Operating cost per passenger mile Operators. costs must provide an <br /> - Operating cost per vehicle revenue mile explanation. <br /> PARATRANSIT PROGRAM <br /> PERFORMANCE MEASURES <br /> Performance Measure Performance Metrics&Standards Evaluation Corrective Action <br /> Frequency& <br /> Method <br /> Ridership/Service Number of individuals served or trips provided by program Annually via N/;\ <br /> Utilization (for service types such as ADA mandated paratransit,door- Compliance Report <br /> Number of people served or to-door service,taxi programs,accessible van service, and <br /> trips provided shuttle service,group trips,travel training,meal delivery) Program Plan <br /> Review. <br /> Cost Effectiveness Cost per trip or per passenger(for service types such as Annually via Any agency with <br /> Operating Cost Metrics ADA mandated paratransit,door-to-door service,taxi Compliance Report significant increase in <br /> programs,accessible van service,shuttle service,group trips) and costs must provide an <br /> Program Plan explanation. <br /> Review. <br /> Note:The Paratransit Program Implementation Guidelines contains additional listing ofperformance measures by program type. <br /> Exhibit A—Page 3 <br />