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conferences or meetings, submittal of pre-application materials, or the occurrence <br /> of any conferences or meetings, does not, and shall not be deemed to, commence <br /> any shot clocks. This voluntary pre-application conference is intended to <br /> streamline the review process through informal discussion that includes, without <br /> limitation, the appropriate project classification and review process, any latent <br /> issues in connection with the proposed or existing wireless facility, such as <br /> compliance with generally applicable rules for public health and safety; potential <br /> stealth or concealment issues or concerns (if applicable); coordination with other <br /> City departments and/or divisions responsible for application review; and <br /> application completeness issues. To mitigate unnecessary delays due to <br /> application incompleteness, applicants are encouraged (but not required) to bring <br /> any draft applications or other materials so that City staff may provide informal <br /> feedback and guidance about whether such applications or other materials may <br /> be incomplete or unacceptable. The Department shall use reasonable efforts to <br /> provide the applicant with an appointment within five working days after receiving <br /> a written request and any applicable fee or deposit to reimburse the City for its <br /> reasonable costs to provide the services rendered in the pre-application <br /> conference. <br /> (e) Application Submittal. Unless the Director establishes an alternative submittal <br /> procedure pursuant to Section 6, all applications submitted, or resubmitted in <br /> response to an incomplete notice as the case may be, under this policy must be <br /> submitted to the Department through the online permitting portal only during the <br /> Department's "Permit Center Hours" as published on the Department's website. <br /> The Department's Permit Center Hours exclude City holidays or other days that <br /> the City is closed. Any applications submitted, or resubmitted as the case may be, <br /> after such Permit Center Hours will be deemed submitted, or resubmitted, and <br /> received by the Department at the start of "Permit Center Hours" on the next <br /> scheduled working day. Any application received in a manner not authorized by <br /> this policy or alternatives established by the Director, whether delivered in-person, <br /> by mail, electronically or through any other means, will not be considered duly filed <br /> whether the City retains the submitted materials or not. <br /> (f) Voluntary Community Meetings. The City strongly encourages, but does not <br /> require, applicants to schedule, notice, arrange, and attend a voluntary community <br /> meeting with all interested members of the public. Community meetings may be <br /> conducted before or after submittal. This voluntary community meeting does not <br /> cause the FCC shot clock to begin and is intended to give applicants the <br /> opportunity to hear from members of the public regarding the proposed project. <br /> Applicants should schedule any voluntary community meetings at times and in <br /> locations that are conducive to maximizing public participation. Applicants are <br /> encouraged (but not required) to bring any draft applications, plans, maps, <br /> presentations or other materials to facilitate the public's understanding of the <br /> applicant's proposed project. Applicants are also encouraged (but not required) to <br /> maintain minutes or a comment log of the community meeting. The City seeks to <br /> encourage dialogue that may allow applicants to address areas of concern and <br /> Wireless Telecommunications Facilities Policy (City of Pleasanton) page 9/ 37 <br />