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City of Pleasanton | Water Shortage Contingency Plan <br /> Public Draft | May 2026 <br /> 12 EKI Environment & Water, Inc. <br />4.4 Additional Mandatory Restrictions <br />The City defines wasteful water use as a violation of water service and enforces the restrictions listed <br />below under PMC §14.04.060 and related code provisions. The City’s current definitions of wasteful water <br />include: <br />1. Use of potable water between 9:00 a.m. and 6:00 p.m. to irrigate grass, lawns, <br />groundcover, shrubbery, crops, vegetation, and trees, with the exception of hand watering and <br />drip irrigation. <br />2. The application of potable water to outdoor landscaping in a manner that causes runoff such that <br />water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, <br />and/or parking lots or structures. <br />3. Use of potable water to irrigate outdoor landscaping during and within 48 hours after <br />measurable rainfall. <br />4. Use of potable water to wash down sidewalks, walkways, driveways, parking lots, open ground or <br />other hard surface areas by the direct application of water thereto, unless needed for health or <br />safety reasons. <br />5. Use of potable water in non-recirculating decorative ponds, fountains and other water features, <br />with the exception of child water-play features. <br />6. Allowing potable water to escape from breaks within the person or consumer’s plumbing system <br />for more than eight hours after the person or consumer is notified or discovers the break. <br />7. Use of potable water for outdoor landscaping through a dedicated irrigation meter within the <br />city’s recycled water use area unless exempted by the director of operations and water utilities <br />for existing water customers, or city engineer for new development. <br />8. Any use of potable water in violation of the CWC, including, but not limited to, the use of potable <br />water on non-functional turf. <br />4.5 Emergency Response Plan <br />The shortage stages in Table 3 apply to both foreseeable and unforeseeable water supply shortage <br />conditions. For catastrophic events, the City will implement the Water Emergency Response Plan (ERP) <br />and coordinate emergency declarations and response actions with City leadership and Zone 7. <br />The City’s Water ERP specifies that the City Council, the Director of Emergency Services (City Manager), <br />and the Director of Public Works have the authority to proclaim a Local Water Emergency. In a water <br />emergency, the City would activate a Water Emergency Operations Center (WEOC), with partial or full <br />staffing dependent on the magnitude of the event. WEOC and other emergency support staff and <br />departments would typically work under the direction of the Director of Emergency Services (i.e., the City <br />Manager). As defined in the City’s Water Management Plan, if there were a major failure of supply, <br />storage or facility distribution, a declaration of mandatory water use restrictions would be necessary in <br />designated affected areas (expected reduction would vary in response to the specific situation). <br />The City will also follow the lead of Zone 7, or the State of California, during a major catastrophe or <br />drought period. When Zone 7 announces a curtailment in water deliveries, the City will assess the impact <br />on the City supplies and determine its water shortage level. The City will monitor the situation closely, <br />both from a supply and demand perspective, and carefully select the appropriate shortage response <br />actions to close the gap between anticipated supplies and demand. The City will move from one stage to <br />the next if the situation worsens and will reduce restrictions when it subsides. To provide supplies during