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<br />FirstTwo, Inc. <br />1 Blackfield Drive #242 <br />Tiburon, CA 94920 <br />www.firsttwo.com <br />888-934-7782 <br /> <br /> <br /> FirstTwo, Inc. • 1 Blackfield Drive #242 • Tiburon, CA 94920 <br />888-934-7782 • www.firsttwo.com • support@firsttwo.com • v5.5.1 <br />3 <br /> <br /> <br /> <br /> <br /> <br />FIRSTTWO TERMS <br /> <br /> These Terms are entered into by and between FirstTwo, Inc. (“FirstTwo”) and the customer (“Customer”) identified in <br />the corresponding FirstTwo customer order form (“Order”) to which these Terms are attached. FirstTwo and Customer are <br />sometimes referred to herein individually as a “Party” and together as the “Parties”. By executing an Order, Customer agrees <br />to be bound by these Terms, effective as of the date set forth on the Order. <br /> <br /> 1. Scope. These Terms cover the licensing of FirstTwo’s proprietary software in machine-readable, object code <br />form accessible by Customer via FirstTwo’s websites and mobile applications, and any other software provided to Customer by <br />FirstTwo (collectively, the “Software”). <br /> <br /> 2. License Grant. Subject to Customer’s payment of all amounts due under this Agreement and compliance <br />with all of the terms of this Agreement, FirstTwo grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, <br />revocable license during the Term (defined below) to authorize up to the number of individual human end users of Customer <br />specified in an Order to access the Software from servers operated by FirstTwo or a third party host or to install and access the <br />Software on official, Customer authorized laptops, workstations, desktops, or devices, in each case, strictly for internal and <br />official Customer purposes (the “License”). <br /> <br /> 3. LIMITED WARRANTY. <br /> <br /> 3.1 Warranty. FirstTwo warrants to Customer that the Software will perform in all material respects with the <br />specifications provided to Customer. FirstTwo will use commercially reasonable efforts to update and correct any portions of the <br />Software that do not comply with the warranty set forth herein. If, after the expenditure of commercially reasonable efforts, <br />FirstTwo is unable to correct the noncompliance, FirstTwo will refund a prorated amount of the fee paid by the customer for the <br />Software, based on the time Customer accessed the Software prior to noncompliance. <br /> <br /> 3.2 Disclaimer. THE WARRANTIES SET FORTH IN THIS SECTION 3 ARE EXCLUSIVE AND IN LIEU OF ALL <br />OTHER WARRANTIES OF FIRSTTWO, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT THERETO OR ANY PART <br />THEREOF, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF RELIABILITY, USEFULNESS, MERCHANTA- <br />BILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, PRIVACY, ACCURACY OF RE- <br />SULTS OR CUSTOMER’S USE THEREOF, OR ARISING FROM COURSE OF PERFORMANCE, DEALING, USAGE OR <br />TRADE. FOR CLARITY, ANY USE OR RELIANCE ON THE SOFTWARE BY CUSTOMER OR CUSTOMER’S END USERS <br />SHALL BE AT CUSTOMER’S AND END USERS OWN RISK. <br /> <br /> 4. Indemnification. Customer agrees to defend, hold harmless, and indemnify FirstTwo, and its affiliates, offic- <br />ers, directors, employees, suppliers, consultants, and agents (“Indemnified Parties”), from any and all claims, liability, damages, <br />and costs (including but not limited to reasonable attorneys’ fees, witness fees and court costs incurred and/or those necessary <br />to successfully establish the right to indemnification) that are threatened, asserted, filed, assessed or imposed against FirstTwo <br />and/or any Indemnified Party (collectively "Claims"), to the extent that such Claims arise out of or relate to (i) Customer’s failure <br />to comply with any provision of these Terms or any violation by Customer of any law; or (ii) bodily injury or death or damage to <br />property suffered or caused by Customer or any of its employees or contractors. <br /> <br />FirstTwo agrees to defend, hold harmless, and indemnify Customer from any and all claims, liability, damages, and <br />costs (including but not limited to reasonable attorneys’ fees, witness fees and court costs incurred and/or those necessary to <br />successfully establish the right to indemnification) that are threatened, asserted, filed, assessed or imposed against Customer <br />(collectively "Customer Claims"), to the extent that such Customer Claims arise out of or relate to the gross negligence or willful <br />misconduct of FirstTwo in the performance of this Agreement. <br /> <br /> <br />Docusign Envelope ID: 16A62DEF-2806-8F17-803F-37F6DA7AE388