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8 <br /> <br />c. Project Deliverables. All project documentation, custom configurations, integration <br />specifications, training materials, and other work product prepared specifically for the <br />City in the performance of this Agreement (collectively, “Project Deliverables”) shall <br />become the property of the City upon delivery. All Project Deliverables shall be <br />delivered to the City upon completion or termination of the work under this <br />Agreement. If any Project Deliverables are lost, damaged, or destroyed before final <br />delivery to the City, the Contractor shall replace them at its own expense. <br /> <br />d. Confidentiality. Contractor shall keep all City Data and Project Deliverables <br />confidential. Such materials shall not be used for purposes other than performance of <br />services under this Agreement and shall not be disclosed to anyone not connected <br />with these services, unless the City provides prior written consent. Contractor’s <br />confidentiality obligations with respect to City Data shall survive termination or <br />expiration of this Agreement. <br /> <br />24. Handling of City Data. In the event of a termination of this Agreement, Contractor shall <br />implement an orderly return of City Data in CSV, XML, or another industry-standard, <br />non-proprietary format mutually agreed to by the parties, at no additional cost to the City. <br />Contractor shall complete the data return within sixty (60) days of the termination <br />effective date, or such longer period as agreed in writing by the parties. During any <br />period of service suspension or following notice of termination, Contractor shall not take <br />any action to erase, delete, or otherwise render inaccessible any City Data for a minimum <br />period of ninety (90) days after the effective date of termination, unless expressly <br />authorized by City in writing. City shall be entitled to any post-termination assistance <br />generally made available with respect to the Services, unless a unique data retrieval <br />arrangement has been established as part of the Service Level Agreement (SLA), attached <br />hereto as Exhibit ___. Contractor shall securely dispose of all City Data in all of its <br />forms, including but not limited to cloud storage, local disk, removable media, backup <br />systems, disaster recovery environments, and paper records, when requested by City. <br />Data shall be permanently deleted and shall not be recoverable, according to National <br />Institute of Standards and Technology (NIST) Special Publication 800-88 or successor <br />guidelines. Contractor shall require the same of any subprocessors or subcontractors who <br />have had access to City Data. Certificates of destruction shall be provided to City within <br />thirty (30) days of the destruction request. <br /> <br />Data Retention. During the term of this Agreement, Contractor shall retain all City Data <br />for a minimum of 13 months hourly usage values and daily values for 5 years through the <br />software platform. Contractor shall maintain automated backups at intervals no less <br />frequent than every four (4) hours. All backup and disaster recovery data shall be stored <br />exclusively on servers located within the United States and shall be subject to the same <br />security, access, and confidentiality requirements as production data. <br /> <br />Data Location. All City Data, including production, backup, and disaster recovery copies, <br />shall be stored exclusively on servers located within the United States. Contractor shall <br />not transfer, process, or store City Data outside the United States without prior written <br />Page 203 of 443