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EXHIBIT A <br /> <br />SCOPE OF WORK <br /> <br /> <br />A. Account Manager/Support Staff <br />Contractor shall provide a dedicated competent account manager who shall be responsible <br />for the City account/contract. The account manager shall receive all orders from the City <br />and shall be the primary contact for all issues regarding Bidder’s response to this RFP and <br />any contract which may arise pursuant to this RFP. <br />The Contractor shall also provide adequate, competent support staff that shall be able to <br />service the City during normal working hours, Monday through Friday, and during off-hour <br />emergency operations. Such representative(s) shall be knowledgeable about the contract, <br />services/products offered and able to identify and resolve quickly any issues including but <br />not limited to order and invoicing problems. <br />B. Contractor as Transporter and Arranger for Disposal of Wastes <br />The Contractor will be expressly designated by the Parties hereto as the transporter of, and <br />the arranger for the disposal of all wastes to be transported, managed, and disposed of under <br />this Agreement. <br /> <br />Upon the Contractor's acceptance of wastes identified for removal, transportation <br />management and disposal under this Agreement, the Contractor, to the extent of its <br />negligent acts or omissions, shall undertake risk of1oss of such wastes unless the waste is <br />determined by the Contactor to be non-conforming in accordance with Section 7 procedures <br />for non-conforming wastes. Contractor shall not be considered the generator or owner of the <br />waste material which is transported, managed, and disposed of under this Agreement. <br /> <br />C. Documentation, Certification and Record Requirements <br />Contractor will provide all appropriate documentation, certifications and records for the <br />transportation, management, and disposal of hazardous wastes in conformance with all <br />applicable federal, state, and local laws and regulations, including, but not limited to: <br /> <br />• bills of lading or non-hazardous waste manifests <br />• hazardous waste manifests and continuation sheets <br />• lab-pack inventory sheets <br />• land disposal restriction notifications <br />• hazardous waste profiles <br />• certificates of destruction, decontamination, disposal and/or recycling <br /> <br />Appropriate copies of the documentation listed above as well as any other documents <br />required by the City's Environmental Services Division (ESD) will be furnished to the City's <br />Program Manager or designee at the time of waste shipment. <br /> <br />Closed originals of all uniform hazardous (and non-hazardous) waste manifests signed by a <br />duly authorized representative of the receiving Treatment/Storage/Disposal Facility (TSDF) <br />Docusign Envelope ID: B932AE1D-315D-8F6B-8092-3E7AD14B95CF