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r., ..., <br /> (e) E TEAM AND ITS SUPPLIERS MAKE NO WARRANTIES TO ANY PERSON OR ENTITY <br /> WITH RESPECT TO THE SOFTWARE(OTHER THAN THOSE SET FORTH IN THIS SECTION 9.1)OR ANY <br /> DERIVATIVES THEREOF AND DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WITHOUT <br /> LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, <br /> INFORMATIONAL CONTENT, SYSTEM INTEGRATION,ENJOYMENT AND NON-INFRINGEMENT. <br /> 9.2 Services Warranties. <br /> (a) E Team warrants to Licensee that the Services for a particular Statement of Work will be <br /> performed in manner consistent with generally accepted industry practices. Licensee must report any deficiencies in <br /> the Services to E Team in writing within ninety(90)days of completion of the Services for that particular Statement <br /> of Work in order to receive the warranty remedy set forth in this Section 9.2. <br /> (b) E TEAM MAKES NO WARRANTIES TO ANY PERSON OR ENTITY WITH RESPECT TO <br /> THE SERVICES (OTHER THAN THOSE SET FORTH IN THIS SECTION 9.2) AND DISCLAIMS ALL <br /> IMPLIED WARRANTIES,INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF WORKMANSHIP, <br /> MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. FOR ANY <br /> BREACH OF THE WARRANTY IN THIS SECTION 9.2, LICENSEE'S EXCLUSIVE REMEDY, AND E <br /> TEAM'S ENTIRE LIABILITY, SHALL BE THE RE-PERFORMANCE OF THE SERVICES AND IF E TEAM <br /> FAILS TO RE-PERFORM THE SERVICES AS WARRANTED, LICENSEE SHALL BE ENTITLED TO <br /> RECOVER THE FEES PAID TO E TEAM FOR THE DEFICIENT SERVICES. <br /> 10. Indemnification <br /> 10.1 Defense of Personal Injury or Property Damage Suits. Licensee shall indemnify, defend and hold <br /> harmless E Team against any and all claims of personal injury or property damages arising from Licensee's use, <br /> misuse or failure to use the Software. Licensee shall pay any and all costs, damages, and expenses, including, <br /> without limitation, reasonable attorneys' fees and costs awarded against or otherwise incurred by the other party in <br /> connection with or arising from any such claim, suit, action, or proceeding. E Team shall be entitled to <br /> indemnification only if(a)within 15 days of its discovery of a potential claim it notifies Licensee in writing of such <br /> claim in sufficient detail to enable the Licensee to evaluate the claim, (b) E Team cooperates in all reasonable <br /> respects, at Licensee's cost and expense, with the investigation, trial and defense of such claim and any appeal <br /> arising therefrom, and (c) Licensee has sole control of the defense and settlement of such claim. E Team shall not <br /> compromise any claim or enter into any settlement without the written consent of Licensee. <br /> E Team shall defend, indemnify, and hold harmless, Licensee and its officers and employees from and <br /> against all claims, losses, damage, injury, and liability for damages arising from intentional or grossly negligent or <br /> wrongful acts of E Team in the performance of its services under this Agreement. E Team shall pay any and all <br /> costs, damages, and expenses, including,without limitation, reasonable attorneys' fees and costs awarded against or <br /> otherwise incurred by the other party in connection with or arising from any such claim, suit, action, or proceeding. <br /> Licensee shall be entitled to indemnification only if(a)within 15 days of its discovery of a potential claim it notifies <br /> E Team in writing of such claim in sufficient detail to enable the E Team to evaluate the claim, (b) Licensee <br /> cooperates in all reasonable respects, at E Team's cost and expense, with the investigation,trial and defense of such <br /> claim and any appeal arising therefrom, and(c)E Team has sole control of the defense and settlement of such claim. <br /> Licensee shall not compromise any claim or enter into any settlement without the written consent of E Team. <br /> 10.2 Defense of Infringement Suits. E Team shall indemnify, defend and hold harmless Licensee <br /> against any and all claims that the Software infringes any U.S. copyrights of any third party that are issued as of the <br /> Effective Date. E Team shall pay any and all costs,damages,and expenses, including,without limitation,reasonable <br /> attorneys' fees and costs awarded against or otherwise incurred by the other party in connection with or arising from <br /> any such claim, suit,action,or proceeding. Licensee shall be entitled to indemnification only if(a)within 15 days of <br /> its discovery of a potential claim it notifies E Team in writing of such claim in sufficient detail to enable the E Team <br /> to evaluate the claim, (b) Licensee cooperates in all reasonable respects, at E Team's cost and expense, with the <br /> investigation, trial and defense of such claim and any appeal arising therefrom, and (c) E Team has sole control of <br /> the defense and settlement of such claim. Licensee shall not compromise any claim or enter into any settlement <br /> without the written consent of E Team. <br /> Livermore Pleasanton Fire Department Contract 07-12-02 6 <br />