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NATIONAL INSURANCE CRIME BUREAU
City of Pleasanton
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CITY CLERK
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LONG TERM AGREEMENT
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NATIONAL INSURANCE CRIME BUREAU
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8/19/2026 1:58:46 PM
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LONG TERM AGREEMENTS
LONG TERM AGREEMENTS - DOCUMENT DATE
8/18/2026
LONG TERM AGREEMENTS - NAME
NATIONAL INSURANCE CRIME BUREAU
LONG TERM AGREEMENTS - TYPE
MOU AGMT
LONG TERM AGREEMENTS - RECORD SERIES
704-06 (Long Term Agreements)
LONG TERM AGREEMENTS - DESTRUCTION DATE
PERMANENT
LONG TERM AGREEMENTS - NOTES
INSURANCE CRIMES
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3 <br />C. Vetting. Agency shall have in place a vetting process to ensure minimum standards for each Designee to qualify for access to ISO ClaimSearch are met, including the following determinations for each Designee: <br />i. the Designee’s need for access; <br />ii. which level of access is required for the Designee and for what purpose; <br />iii. ensuring Designee’s access conforms to this Agreement; <br />iv. ensuring Designee’s access is based on the Designee’s need to know in order to carry out the Purpose; and <br />v. documenting the above determinations. <br />D. Responsibility. The Administrator shall be responsible for, and shall supervise and control, all Designee access to ISO ClaimSearch. The Administrator shall implement an internal process whereby Designee usage is documented and monitored to ensure that that Designee usage conforms with the Purpose and this MOU. Agency shall immediately notify NICB of any access or usage of ISO ClaimSearch that does not comply with this Agreement and shall prohibit Designee from any further access or usage of ISO ClaimSearch until future access is expressly approved, in writing, by NICB. <br />E. Training. Agency shall ensure that Designees complete all training and certifications required in order to gain access; and all periodic training either assigned by NICB, the ISO ClaimSearch platform, or otherwise in order to maintain access. <br />F. Termination of Access. Agency shall immediately terminate Designee’s access to ISO ClaimSearch: <br />i. when Designee’s is no longer employed by Agency; <br />ii. when Designee no longer has a legitimate Purpose to have access to ISO ClaimSearch; or <br />iii. if a Designee is no longer in Good Standing. <br />G. Privacy and Security Policies. Agency will, at all times, ensure that access and use of ISO ClaimSearch complies with the NICB Privacy and Security Policy, and the ISO Privacy and Security Policies, including any updates and amendments that may be issued from time to time. <br />H. Controls for the Protection of Confidential Information. Agency shall maintain during the term of this MOU, and at all times thereafter in which Agency maintains Confidential Information in its possession or control, an information security program that provides for the administrative, technical, and physical safeguards designed to adequately protect the security and confidentiality of Confidential Information in Agency's possession or control in accordance with <br />Docusign Envelope ID: 329281D2-142C-8B83-837A-7CD218C257C4
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