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PUBLIC OUTREACH & ENGAGEMENT <br />•Pleasanton Water Open House <br />•Let’s Talk Water Questionnaire <br />•Press Releases <br />•Pleasanton Pipeline Newsletter <br />•Social Media Posts on Water Wednesdays <br />•Updated Pleasanton Water Webpages <br />•Online Portal, Bill Inserts & Notices <br />•Upcoming: <br />•Prop 218 Notice - Sent to All Customers <br />•New Water Rates Webpage & FAQ <br />•Water Rate Calculator <br />•Post Rate Adoption Activities - New Rates, <br />Assistance Programs, Water Conservation <br />Rebates and Free Services <br />DRAFT 4.21.25 <br />City of Pleasanton <br />City Council Meeting –Cost of Service Study and Rate Design Analysis <br />May 6, 2025 <br />8 <br />Page 220 of 249