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Dispatch Call Volume <br />Dispatch Call Volume <br />911 calls 17,136 <br />10-Digit Emergency Inbound 12,274 <br />Admin Inbound 36,893 <br />Total All Inbound Calls 66,303 <br />All Outbound Calls 21,993 <br />Total Inbound and Outbound Calls 88,296 <br />Citizen Initiated Calls for Service 35,182 <br />Percentage of all Inbound calls <br />that generated a CFS <br />53% <br />Total Cases <br />2021-2023 Average 2024 <br />Total Cases 4870 4265 <br />Response Times <br />Page 246 of 249