STEVEN DEXHEIMER (DBA BACKGROUND INVESTIGATIONS)

2 be a violation of law, including the Electronic Communications Privacy Act. If this communication was received in error, please notify the sender by reply email and delete all copies of the original message. On Thursday, May 28, 2026 at 03:49:47 PM PDT, Heather DeQuincy <hdequincy@cityofpleasantonca.gov> wrote: Hi Steven, Thank you for sharing your updated pricing for the new agreement, and especially for not increasing the prices throughout the term. We would like to keep the same language that we had negotiated to be included with Items G & H of the existing agreement as stated below: g. If the Pleasanton Police Department requests an “expedited” or “prioritized” background, an Administrative Fee of $750 will apply. Background investigations are typically completed in 8 weeks. However, this is dependent on several factors outside of the investigator’s control. These factors include the availability of the applicant and the references for interviews, the ability of the applicant to supply the required documents, and investigative leads requiring follow-up developed in real time. To date, DEXBGI has a consistent history of returning completed investigations in less than 10 weeks from assignment. These timelines are approximate and cannot be guaranteed. h. DEXBGI has the option to apply an Administrative Fee for expenses exceeding industry standards (examples may include, but are not limited to: excessive insurance demands, excessive business license fees, and other unusual expenses that are not commensurate with the current standards). This fee is intended to offset exorbitant expenses at the start and/or renewal of the contract. It is also intended to offset expenses for special requests (examples may include, but are not limited to: report formatting or invoice formatting). (Your proposal came through locked, so I couldn’t adjust within the document.) One other item I noticed was that both you and the Chief signed the Private Investigators Act when we included that last time. Will that be necessary this time as well? Can the start date be July 15, 2026? Our existing agreement goes until 7/15/2026, so having the start date and new rates go into effect 7/15/26 would be cleaner. Related to the insurance, we’d previously confirmed that you don’t have any employees and are thus not responsible for carrying Worker’s Comp insurance. If this is still accurate, I can request that this be removed from the insurance requirements. Thanks again Steven, Heather Docusign Envelope ID: D2214ECC-C8B2-832D-8387-2DF96D6B665F