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<br /> <br /> <br />34 <br />Comparison to Surrounding Communities. Set forth in the following tables are the <br />average annual water charges for customers of the Water System as of the effective date <br />indicated, in comparison to surrounding communities. <br /> <br />Table 7 <br />Fiscal Year 2026-27 Comparative Annual Charges <br />(Single-Family Residential – 5/8-inch meter) <br />Comparative Annual Residential Water Charges <br /> <br />Water Provider 5 Units Effective <br />DSRSD $706.68 1/1/2026 <br />ACWD $736.50 3/1/2026 <br />Los Altos, Cal Water $736.96 7/1/2026 <br />Pleasanton, City $750.00 7/1/2026 <br />Hayward, City $772.92 10/1/2026 <br />CCWD $795.24 2/1/2026 <br />EBMUD $847.20 7/1/2026 <br />North Marin $876.00 7/1/2026 <br />Livermore, City $899.76 1/1/2026 <br />Palo Alto $959.04 7/1/2026 <br />SFPUC $984.00 7/1/2026 <br />San Jose, City $1,039.50 7/1/2026 <br />Marin Water $1,243.68 7/1/2026 <br /> <br /> <br />(1) Based on fixed charge for 5/8” meter, plus volumetric charge. <br />Source: Survey produced by East Bay Municipal Utility District. <br /> <br />Approved Rate Increases. In October 2025, the City Council adopted new water rates <br />for the next four years, beginning in January 2026. The adopted rates were based on revenue <br />adjustments of 15% increases in each of Calendar Year 2026 and 2027, and 8% increases in <br />each of Calendar Year 2028 and 2029. The adopted rate structure also made changes to create <br />a uniform rate structure for all customer classes and to allow for full recovery of Zone 7’s fixed <br />costs, by providing for a pass-through to the City’s customers. The adopted rates assumed a <br />5% increase in Zone 7’s costs each year, however, these rates are subject to change based on <br />actual costs set by Zone 7 each year. <br /> <br />Billing and Collection <br /> <br />Water Service Charges. Water service charges are collected by the City and billed, <br />together with wastewater service charges, on a bi-monthly basis by the City. Bills are due and <br />payable within 30 days of the date of the bill. If payment is not received, a 10% late fee is <br />assessed; then a final notice is sent, after which the account is sent to a collection agency. The <br />City is authorized to disconnect water service in the event of a failure to pay water service <br />charges. <br /> <br />Affordability Assistance. Those who are enrolled in the PG&E CARE Program and <br />who qualify or use at or below 24 CcF of water every bi-monthly billing period are discounted <br />30%. The portion not paid by the customer is contributed by the City’s general fund. <br />Page 244 of 318