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<br />BAAHA Scope of Services Contract Year 2026/27 | P a g e 10 <br />PHAP and PDALP Program Manual <br /> <br />BAAHA proposes to structure a PDALP/PHAP Program manual to be provided to all existing <br />PDALP/PHAP program participating owners. This manual can also be distributed to prospective <br />new Program participants – to further inform and educate prospective Program participants. The <br />primary objectives of compiling and distributing the Manual will be: <br /> Remind Program participating households of their restrictions and responsibilities as <br />Program participants. <br /> Help minimize the number of Program defaults <br /> Provide a readily available resource for Program participants to access information on <br />restrictions, responsibilities, and protocols to maintain their properties within required <br />guidelines. <br />Topics covered in the Manual will include and not be limited to: <br /> Program ownership restrictions and responsibilities <br /> Steps to take when: <br />o Refinancing a property <br />o Selling a property <br />o Transferring title on a a property <br />o Making capital improvements <br /> City monitoring process and activities <br /> <br />Program Operations and Administration <br /> <br />Income Eligibility Analysis <br /> <br />BAAHA has a standardized income eligibility worksheet it employs. BAAHA will provide an <br />accounting of all sources of revenue applicable for income eligibility as well as a documented <br />projection of the annual income for the borrower. All borrowers that are over income will be <br />notified of their ineligibility by BAAHA. Borrowers who lack income and purchase capacity to <br />purchase a property will also be notified of their lack of purchase power. <br /> <br />Loan Document Preparation and Escrow Process <br /> <br />BAAHA maintains the following steps when processing loan documents and escrow related matters. <br /> <br /> Loan document preparation – upon obtaining a program reservation and entering into a <br />purchase contract, BAAHA will prepare loan documents for delivery to the City. <br /> Loan document review and adjustments – the City reviews the document and either accepts <br />them with no adjustments or requests changes. Adjustments, if required, are made by <br />BAAHA and final copies of documents are delivered to escrow with escrow instructions. <br /> Delivery and processing of documents in escrow – BAAHA follows up with the escrow <br />company to make certain that all instructions are clear and followed up on. <br /> Distribution of documents and records management – BAAHA makes certain that all documents <br />are distributed to all parties, including the City, Borrower, and all other contracted entities. <br /> <br /> <br /> <br /> <br />Docusign Envelope ID: 2346662F-53E4-8D75-83CB-E01A51EA3C3FDocusign Envelope ID: ABB8A25A-E2F8-85AC-829B-B13D199E5874