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declaration of a water emergency involve loss of water supply, <br />rapid and abnormal loss of storage volumes or pumping and/or <br />distribution failures which can generally be classified as quantity <br />or water quality problems. The following emergency procedures <br />should be followed during the normal work days or during non- <br />working hours once a water emergency has been declared: <br />1. Notify the Water Superintendent, the Deputy Director of <br />Utilities, the Director of Public Works and Utilities or <br />the Director of Emergency Services (City Manager) of the <br />situation in the above order. <br />2. The individual with the highest responsibility level at <br />the time of the event shall determine the severity of <br />situation and advise staff and management of the <br />situation. This person shall also formulate and <br />implement a plan of response to the situation. <br />3. Call additional Water Department staff as follows: <br />A. Standby person after hours. <br />B. water Department Leadperson. <br />C. Additional Water Department staff as needed. <br />D. Additional Operating Department Personnel as <br />needed. <br />E. Additional City Employees or Mutual Aid personnel <br />as needed. <br />4. Check overall distribution system for status. <br />5. If the water emergency is a quantity problem, take one or <br />more of the following appropriate steps to correct the <br />situation to provide additional water supply into the <br />system: <br />A. Call Zone 7 for additional water. <br />B. Shift water into or from various water pressure <br />zones through valve operations or other methods as <br />appropriate. <br />C. Maintain constant operation and monitoring of wells <br />and pump stations through the telemetry system or <br />with personnel, as necessary, to insure 24 hour run <br />capability. <br />D. Contact and put into place emergency connections <br />from the Alameda County Fairgrounds and the San <br />Francisco Water Department. <br />E. Put into operation other available sources as <br />appropriate. <br />10 <br />