11 ATTACHMENTS - Laserfiche WebLink

Dear Jenny, The anonymous letter you forwarded to us last Friday could be from one of our competitors. After we received word of a complaint made to the planning dept in Sept, we also received word of a complaint made to Fire Department three weeks later. The complaint to the Fire Department was about the ratio of teacher to student. The fire department conducted ari unscheduled inspection shortly after and found our teacher to student ratio was totally adequate; therefore they concluded the complaint was an unfounded allegation. We sent out our newsletter to the parents on the upcoming hearing on Wed, De. 3r°. Within one day, the complaining party spent great amount of time and effort to take pictures of our vans and to download the pictures from our web site before drafting the 12-pages letter. All these events that took place within the past month or so have shown that the complaining party has all the motivations to prevent us from relocating to the new facility. We always believe that ultimately it should be the parents to choose the right academic programs for their children rather than the competitor(s). We sincerely hope the Pleasanton City shares the same view. Below are a few points we would like to address to certain contents from this anonymous letter: For item 1 on the letter: The nature of our school is not determined by the name of the school or how people call us. Whether we are a tutoring school or not should be essentially determined by our academic curriculum and how we run our program. We have consistently offered structured and vigorous curriculum and daily classes on Chinese, reading, writing and Math as well as other constructive workshops, such as public speaking, debate, Clorox company science series, Chinese cultu!e, dance, Choir...etc, in order to develop students with well-rounded skills. All these classes are instructional and are held under three different options: small groups (less than 10 students), semi private groups (less than 4 students) and private one-on-one sessions. Given these examples, we are considered a tutoring school by nature, which translates into structured curriculum, qualified staff and professional operational management. For item 2 on the letter: Parents choose our program because we offer vigorous; daily Chinese classes as well as Academic training. There are plenty of other programs that parents could enroll their kids into if they only look for "care", such as Kids Clubs on school sites, after school programs offered by city on school site, KinderCare after school care and/or other similar care program offered by individuals at homes. However, none of these programs could fulfill our parents' needs ;and expectations. For item 3 on the letter: We have two 10-gallon drinking water bottles that students could use in our facility. Water is filled from the faucet of our kitchen which has filter equipment attached. National professional cleaning chain, CleaNet, our cleaning crew, offers daily cleaning services to our school. Attached is the detailed task list that they perform on a daily basis. For item 4 on the letter: Sitting nicely and quietly on the carpeted Floor for circle time activities and reading is traditionally and commonly adopted by all the public schools in California. Does that mean all the California schools are NOT considered schools should they let the students sit on the floor during reading or learning? This is nonsense and quite amusing. Jennifer Zheng LIL School