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payment of any sum or sums which are now due, or which may <br /> hereafter become due, to the Contractor for such collection and <br /> removal. Collectors accounts receivable procedures are subject <br /> to the review of the City. <br /> 19.2 The Collector shall obtain the written approval of the <br /> City Manager as to any change in the billing periods used. <br /> 19.3 For residential service, each bill shall contain <br /> the name, address, and telephone number of the Collector, the <br /> amount and period being billed. <br /> 19.4 The Collector shall keep and make available to any <br /> person requesting such information a complete listing of all <br /> allowable rates and services provided, including information on <br /> holiday schedules, pick -up schedules, Transfer Station hours of <br /> operation, how to file complaints and information related to <br /> Spring Clean -Up days and free Transfer Station days. <br /> 19.5 The Collector shall not make or grant any <br /> preference or advantage to any person, nor subject any person to <br /> prejudice or disadvantage with respect to rates, fees, charges, <br /> service, facilities, rules, regulations, or any other respect. <br /> SECTION 20 AGREEMENT TERM AND RENEWAL <br /> 20.1 This Agreement, and the exclusive franchise <br /> granted hereunder, shall be effective until June 30, 2019. <br /> 20.2 The City and the Collector shall meet every five <br /> (5) years for the purpose of reviewing the terms and conditions <br /> 20 <br />