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THE CITY OF <br />Chapter 9 <br />Demand Management Measures PL£ASANTON. <br />9.2.7 Other Demand Management Measures <br />In addition to the six DMMs described above, the City also implements the following programs: <br />• Water -Efficient Landscape Program <br />• Controller Assistance Program <br />• Free indoor Water -efficient Device Program <br />• Free water Conservation Lavatory Signs <br />• Rebate Programs <br />• Recycled Water Program <br />These programs have all been active within the last five years and help the City achieve its water use <br />targets by incentivizing customers to increase water efficiency. Each program is described below. <br />9.2.7.1 Water -Efficient Landscape Program <br />The City offers $0.25 per square foot to residential customers and $0.50 per square foot to irrigation <br />customers who replace existing front lawns or sidewalk visible lawns with water -efficient, drought <br />tolerant landscaping. This rebate program can be combined with Zone 7's Water -Efficient Lawn <br />Conversion Rebate, such that customers can get up to $1,000 (Residential) or $5,500 (Commercial/ <br />Irrigation) by participating in both programs. <br />Irrigation meter customers participating in the City's Water -Efficient Landscape Program are eligible for <br />rebates towards qualifying water efficient irrigation equipment utilized on the converted landscape area. <br />Refer to Section 9.2.7.5.2 for details. <br />9.2.7.2 Controller Assistance Program <br />The City offers free controller assistance visits to residential and non-residential water customers. This <br />service includes a walkthrough site/irrigation system evaluation of the customer's property and irrigation <br />controller programming assistance. The Controller Assistance Program is open to all water customers with <br />landscaping that are responsible for the property water bill. <br />In response to the COVID-19 crisis, in 2020 the Controller Assistance Program transitioned into "virtual <br />service visits." Utilizing video calling, water conservation staff continue to provide this service to City <br />water customers upon request. <br />9.2.7.3 Free Indoor Water -Efficient Device Program <br />Homes built prior to 1992 may not have water -efficient indoor plumbing, such as low flow showerheads, <br />low flush toilets, or faucet aerators. The U.S. Energy Policy Act of 1992 required 1.6 gallon -per -flush toilets, <br />2.5 gallon -per -minute (gpm) showerheads, and 2.5 gpm faucets to be used after January 1994. In 2002, <br />to promote indoor water conservation, the City piloted a free water -efficient showerhead program to <br />residential customers; however, the showerheads were not well received, likely due to poor aesthetic <br />appeal, and the program has been discontinued for a number of years. <br />WEST YOST 9-8 City of Pleasanton <br />2020 Urban Water Management Plan <br />May 2021 <br />