14 ATTACHMENT 1 EXHIBIT A - Laserfiche WebLink

Chapter 9 Demand Management Measures THE CITY OF PL£ASANTON 9.2.6 Water Conservation Program Coordination and Staffing Support 9.2.6.1 DMM Description Since the 1990s, the City has staffed one to two temporary, 1,000 -hour and/or 1,500 -hour water conservation interns or assistants. This position devotes 100 percent of their time to water conservation. In 2011, the City hired a half-time Water Conservation Manager. Duties performed by the Water Conservation Manager include: • Coordination and oversight of conservation programs • Coordination of joint programs with Zone 7, the retailers, and outside agencies • Communication of water conservation issues to management • Preparation and submittal of reports to various parties • Preparation and updates of water conservation plan In 2015, a full-time Water Conservation Technician was also added to assist with the above activities, as well as provide irrigation surveys to customers. The Water Conservation Technician is also a certified cross -connection specialist and provides coverage testing and cross connection testing assistance to irrigation customers converting to recycled water. Recently, to reflect the incorporation of the water conservation and recycled water programs under the Environmental Services Division, a new position classification was developed and approved, Environmental Services Specialist (ESS), which assumes the same responsibilities as the Water Conservation Technician classification, as well as additional environmental compliance functions. Two ESS positions will now provide support to the City's water conservation and recycled water programs to address the transition of the Water Conservation Manager to the Environmental Services Manager, following the recent Environmental Services Division reorganization. Additional City staff are also responsible for DMM program implementation. Customer Service Center staff provide general water conservation program information to customers and refers customers to Water Conservation Program staff for further assistance with water rebates and other water conservation programs. The Managing Director of Utilities and Environmental Services is responsible for the managing oversight of the following: system water audits, leak detection, and repair; metering with commodity rates for all new connections and retrofit of existing connections; and participates in conservation pricing. 9.2.6.2 Implementation over the Past Five Years to Achieve Water Use Targets Following departmental strategic planning, in 2018 the Environmental Services Division (ESD) was formed within the City's Operations Services Department. Staff supporting Water Conservation, Recycled Water regulations, and Environmental Compliance all fall under the ESD. The Environmental Services Manager directly oversees each of these areas. The integration between these programmatic areas helps to ensure recycled water inclusion into the City's overall water conservation strategy, as well as the integration of public outreach education interconnection between the conservation of water and clean water program. 9.2.6.3 Plans for Continued Implementation Implementation of this DMM is ongoing and is expected to help the City achieve its water use targets by making water conservation and implementation of the City's water conservation program a priority among City employees. WEST YOST 9-7 City of Pleasanton 2020 Urban Water Management Plan May 2021