03 - Laserfiche WebLink

City of Pleasanton Article 5. Collection Services Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 69 June 7, 2022March 8, 2018 5.17.6 Commercial Technical Assistance 2399 Contractor shall perform Diversion audits for Commercial Customers. At a minimum, Contractor shall 2400 perform audits for all Customers that request an audit, for all new Commercial Customers, and for twenty 2401 percent (20%) of all Commercial Customers in the City each year. The goal of each audit shall be to provide 2402 assistance to the Customer or its property manager in the development of source reduction, reuse, 2403 Recycling, and Organics Diversion programs. During the first Rate Period, the twenty percent (20%) of the 2404 Customers targeted by the Contractor shall be the Commercial Customers that generate the largest 2405 volumes of Solid Waste (as measured by the total weekly volume of Solid Waste serviced). After 2406 Contractor performs site visits for these large-volume Customers, Contractor shall continue to provide 2407 support to each Customer as requested and shall periodically contact the Customer to offer technical 2408 assistance and answer questions. 2409 Contractor shall, by July 15 of each year, submit to the City a list of the Commercial Customers it proposes 2410 to audit during the Rate Period to comply with the twenty percent (20%) audit requirement and include 2411 justification for selection of the Commercial Customers. Commercial Customers shall be selected so that 2412 one hundred percent (100%) of the Commercial Customers are audited during a five (5) year period so 2413 that each Business is audited once every five (5) years. City shall review the list and provide comments to 2414 the Contractor within ten (10) Business Days of receipt. In the event the City does not provide a response 2415 to the Contractor, the proposed list of Commercial Customers shall be considered acceptable to the City. 2416 Audits shall include, but are not limited to, waste, Recycling, Organic Materials, Diversion, and source 2417 reduction analysis; research of markets for specialized materials generated by the Customer; and 2418 assistance in internal Collection and training efforts. 2419 During site visits and through quarterly newsletters and other public outreach efforts, Contractor shall 2420 offer employee training sessions to Commercial Customers at the Customer’s Premises to educate 2421 employees about the Recycling and Organics Collection programs and answer employee questions. 2422 Contractor shall provide the employee training sessions upon Customer request. 2423 Contractor shall document each site visit using a form approved by the City identifying the name and 2424 address of the Premises, type of Commercial business, estimated square footage of the Premises, date of 2425 the visit, name of property manager and contact information, current Recycling and Organics Service 2426 Levels, property manager concerns and requests, training (if any) provided to Customer and/or 2427 employees, and actions items. Audit forms shall be provided to the City in accordance with Section 2428 6.3.3.H. 2429 Contractor shall provide one half (0.5) full-time Recycling coordinator to provide Commercial technical 2430 assistance services. 2431 5.17.7 SB 1383 Education and Outreach 2432 A. Annual Notice of Requirements. Not less than once per year, Contractor shall prepare and 2433 distribute to each Generator in the City a mailer that includes information specified in 14 CCR 2434 Section 18985.1(a). Such mailer shall be distributed by Contractor to all Single-Family, Multi-Family, 2435 and Commercial mailing addresses including individual Multi-Family Dwelling Units. Contractor shall 2436 also make this notice available in an electronic format through the Contractor’s website. This 2437 information shall, at a minimum, include: 2438